MERCH BOX #12

$0.00

Information: Products requiring shipping may not be available for order for some countries. Unavailable countries (8 countries): Lebanon, Mali, Myanmar, Afghanistan, Ukraine, Iraq, Iran, Democratic Republic of the Congo.; Merch Box #12 is available for "ARMY Membership: Merch Pack" holders. You can join the membership anytime.; The Merch Box can only be purchased through the Weverse Shop (GLOBAL, USA or JAPAN) you have purchased your membership from.; Orders placed after January 1, 2024 (KST) will be shipped within four to five months from the payment month. However, please note that the shipping schedule may be subject to adjustments due to unexpectedly high demand, manufacturing delays, shipping delays, or natural disasters. In the event of any changes to the shipping schedule, we will provide advance notice through a separate announcement before the adjustment takes place.; Merch Boxes scheduled to be released will be introduced on the “MEMBERSHIP” menu on Weverse Shop in order.; The sales of Merch Box #13 will begin in 3Q 2023. We will provide an update on the detailed sales schedule in a separate notice.

Description

Shipping Country/Region

You can view the list of countries/regions available for shipping when you log in.

Information

Product and model name: Merch Box #12
Size (mm): See product details
Material: TIMEKEEPER FIGURE 1EA : PVC, GLASS THERMAL TUMBLER 1EA : 304SUS, SILICON, PP, ABS PHOTO FRAME 1EA : ABS PHOTO CARD 1EA : PAPER OUT BOX 1EA : PAPER
Product Component: See product details
Information that confirms that the product has been certified or permitted by law: Not Applicable
Country of manufacture: Korea / China
Manufacturer: HYBE, Inc.
Precautions for handling: Please be careful as sharp edges may cut your hand. Keep away from hot, humid places and direct sunlight. Do not use it for purposes other than originally intended. Keep away from fire. Do not put in your mouth or suck on it.
Quality assurance standards: In accordance with relevant laws and the criteria for the settlement of consumer disputes
Product support manager and phone number: Weverse Shop Customer Center : 1544-0790
Sales policies for consumer protection: Sales policies for consumer protection 1. The product is for use by people aged 14 and older. 2. We do not run advertising campaigns that can be mistaken to be for children's products. 3. We sell only at designated, exclusive distributors. 4. Our products are designed and developed for people aged 14 and older. 5. Any changes to labels attached to our products are prohibited.

Please Note

Shipping of Membership Merch Boxes to some countries may not be available, even when you join the official membership.

The size of the outer box and contents are subject to change due to circumstances of the manufacturer. Thank you in advance for your consideration.

There may be minor scratches and discoloration on the outer box, as the box functions as protection for the contents inside.

Some of the product designs may change in parts. There may be slight discrepancies in size based on measurement methods used and the nature of the product.

Depending on the screen resolution and color settings, the product may be distorted or the colors may look different.

Minor scratches that occur during the finishing stage of the manufacturing process are not defects.

About Return and Exchange

Returns & Exchanges: My -> My Orders -> Order Details -> request return/exchange; Please refer to the FAQ for more details

Return & Exchange Period: Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.); In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.

Return & Exchange Fees: If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.; In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.

Notes for Refunds & Exchanges: Refunds & exchanges may be restricted in the following cases.; Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);; Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);; Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;; Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);; Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);; Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;; -; Refunds & exchanges in each product category may be restricted for the following cases:; -; Clothing, bags, shoes, fashion accessories; Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.; -; Albums, books, video publications; Where the copyable product's packaging has been opened;; Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;; Where the product is returned with some components missing;; -; Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.; Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.

Compensation for Consumer Damages and Refund Delays:: Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.; Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.

For international customers: Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.