Hello from SEVENTEEN Weverse,

We would like to share an additional announcement on [Special Price] 2024 SVT 8TH FAN MEETING <SEVENTEEN in CARAT LAND> VOD which went on sale at 11 a.m. today.

We regret to inform you there was an issue syncing VOD purchases shortly after the sale began. This error affected customers who pre-ordered 2024 <SEVENTEEN in CARAT LAND> MEMORY BOOK+ during the second round. We deeply apologize for any confusion caused. 

We have taken measures to let the customers who pre-ordered 2024 <SEVENTEEN in CARAT LAND> MEMORY BOOK+ during the second round to enjoy the VOD at its discounted price.

If you have any further questions, please contact the platform where you placed your order.

Best regards,

Weverse