2023 LE SSERAFIM TOUR "FLAME RISES" IN SEOUL Official Merch Pickup Guide

Official merch will be available for pickup and purchase at the venue of the 2023 LE SSERAFIM TOUR "FLAME RISES" IN SEOUL, at Jamsil Indoor Stadium, on Sat. August 12, 2023, and Sun. August 13, 2023.

You can pre-purchase the products to pick up at the site or purchase them on-site. Please check below for details.

Weverse Shop Pre-purchase for Pickup

Weverse Shop members can purchase the official merch on Weverse Shop GLOBAL and pick them up at the 2023 LE SSERAFIM TOUR "FLAME RISES" IN SEOUL venue.

Purchase Time (KST)

- Sat. August 12, 2023, 11:00 AM - until sold out

- Sun. August 13, 2023, 11:00 AM - until sold out

Pickup Time (KST)

- Sat. August 12, 2023, 11:00 AM - 5:00 PM

- Sun. August 13, 2023, 11:00 AM - 4:00 PM

Pickup Zone: X-GAME PLACE next to Jamsil Indoor Stadium

How to Buy on Weverse Shop and Pick Up On-site

① Go to Weverse Shop > LE SSERAFIM (GLOBAL) > Purchase products from [On-Site Pick-up Only] under the PICK UP category

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at the on-site pickup zone and receive your purchases.

Please Note

□ Weverse Shop members will be able to purchase the official merch on Weverse Shop GLOBAL when they are within a 2.5-km radius of the 2023 LE SSERAFIM TOUR "FLAME RISES" IN SEOUL venue and pick them up at the venue.

□ Please make your way to the pickup zone with enough time to spare as there may be a long line.

□ All [On-Site Pick-up Only] products are identical to the products sold at the merch booth.

□ The products may sell out early.

□ Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

□ Purchases that are not picked up during on-site pickup hours will be canceled and refunded within 3 business days.

□ Please note that there are limits on how many products you can buy for each product per person. We ask for your understanding and cooperation.

□ For OFFICIAL LIGHT STICK, you can purchase up to 2 per person.

□ For LUCKY DRAW, MINI PHOTO CARD you can purchase up to 10 per person.

□ For MINI PHOTO CARD SET, you can purchase up to 1 per person.

□ Except for OFFICIAL LIGHT STICK, LUCKY DRAW, MINI PHOTO CARD, and MINI PHOTO CARD SET, you can purchase up to 3 per person. For products with options, you can purchase up to 3 per option per person.

(For example, you can purchase 3 of each size option of Zip-Up Hoodie (Black), which sums up to 12 total.)

□ A refund/exchange due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product should there be available stock at the site on that day, while the pickup booth is operating. Please check the product immediately when you pick up your purchases.

□ When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

□ The booth operation hours and the maximum number of purchases may change depending on the situation at the venue.

□ Please note that shopping bags will not be provided or sold at the booth.

□ Please do not spend the night outside the venue on the previous day. Your safety will not be guaranteed, and we may disperse the lines.

□ 2023 LE SSERAFIM TOUR "FLAME RISES" IN SEOUL official merch are available for purchase only at the official booth at the venue and Weverse Shop. Please be careful not to purchase illegal, unauthorized products.

□ If you have any inquiries during the booth operation hours, please visit the pickup booth. For additional inquiries after the pickup hours, please contact Weverse Shop Customer Service.

* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.

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