• TOMORROW X TOGETHER

[Weverse Shop] TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD / DIGITAL CODE Matte Photocard Exchange

Hello from Weverse Shop,

the official merch store.


We would like to inform customers who purchased TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE during the 2nd round of pre-orders that we have discovered that some of the included photocards were matte, instead of glossy.


This was an oversight during the production and inspection process. We apologize for the inconvenience.


If you have purchased TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE during the 2nd round of pre-orders and received matte photocards, please contact us so we can exchange them for glossy laminated photocards!



[Affected Products]

- TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD

- TOMORROW X TOGETHER MEMORIES : THIRD STORY DIGITAL CODE


[Start Date and Time for 2nd Round of Pre-orders]

- Wed. March 29, 2023, 3:00 PM (KST)


[How to Make Exchange Request]

- Weverse Shop app > My > My Orders > Order Details > Request Exchange

* If the exchange/return button has been deactivated, please go to Weverse Shop app > More > Customer Service > Contact Us to request an exchange.



※ Please note that all TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE products released after May 26, 2023 include glossy laminated photocards.

※ The glossy photocards you receive from the exchange will be randomly selected. We cannot guarantee that you will receive the same members you got for your matte photocards.


We apologize once again to all customers who purchased TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD / DIGITAL CODE.

We will do our best to exchange your photocards as quickly as we can.



Thank you.


Weverse Company服務商資訊
公司
Weverse Company Inc.
CEO
JOON WON CHOI
地址
京畿道城南市盆唐區盆唐內谷路131,C棟6樓(柏峴洞,板橋TECH 1大樓)
營業執照號碼
716-87-01158 查看企業資訊
通訊販售業申報編號
第2022-城南盆唐A-0557號
託管服務商
Amazon Web Services, Inc., NAVER Cloud
電子郵件地址
support@weverse.io
於Weverse Shop販售的商品包含進駐Weverse Shop的個人賣家商品,對於個人賣家所販售之商品,Weverse Company Inc.身為通訊銷售仲介方,而非當事方,則不對任何登錄商品的資訊及交易負責。

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