- KATSEYE
KATSEYE [BEAUTIFUL CHAOS] Pre-order Customers 1:1 Video Call Fansign EventN
Hello from Weverse Global,
the official merch store.
You’re invited to the exciting KATSEYE [BEAUTIFUL CHAOS] Pre-order Customers 1:1 Video Call Fansign Event!
The video call fansign event will be conducted via ZOOM.
※ You must manually enter the raffle on Weverse in order to participate in the fansign event raffle.
[Video Call Fansign Details]
- Date and Time: Wed, August 27, 2025, 10:00 AM (KST)
- Video Call Time: 1 minute (The fansign order follows the winner announcement on the Event Entries menu.)
[Raffle Eligibility]
- All customers who purchased at least one copy of [VIDEO CALL FANSIGN] KATSEYE [BEAUTIFUL CHAOS] on Weverse Global during the event period and entered the raffle.
※ Products other than [VIDEO CALL FANSIGN] are not eligible for this event.
* Please note that a separate paper will be prepared for the autograph during the event.
[Raffle Period]
- Wed, May 7, 2025, 11:00 AM - Wed, June 4, 2025, 11:59 PM (KST)
[Winner Announcement]
- The winners will be announced in a notice after Fri, June 27, 2025, 6:00 PM (KST). Customers can also go to Event Entries to check the result.
[Raffle Winners]
- Total 60 winners (10 winners for each member)
※ The information of the raffle participant and the raffle winner must match (the information of the raffle participant cannot be changed after submission), and the raffle winnings cannot be transferred to another person.
※ The raffle winners will receive the opportunity to participate in the video call fansign event.
[Special Gift Details🎁]
- All customers who entered the raffle will get 1 unreleased selfie photocard (random 1 out of 6 versions featuring each member) for each album they purchase.
* The albums and special gifts will be shipped together when shipping begins.
※ Special Gift Exchange/Refund Guideline
- Special gifts are not a product for sale, but a gift for those who enter the event raffle.
- Except for when there are significant damages to the special gift, the special gift cannot be exchanged.
- If you wish to return the album, you must return the special gift as well. If you lose the special gift by negligence, you cannot apply for a refund.
[How to Enter the Raffle]
※ Your information for the raffle cannot be changed after submission. Please make sure your information (ZOOM ID (account email), date of birth, email, contact information, etc.) is correct and error-free. Weverse is not responsible for any damages caused by the submission of incorrect information.
You can enter the raffle on Weverse.
Buy the product on Weverse Shop and enter the raffle event on Weverse with the same ID you used to purchase the product. You need to provide the following personal information in order to enter the raffle.
- Name (The person who is entering the raffle)
- Date of birth (YYYY/MM/DD format)
- ZOOM ID (account email)
- Valid mobile phone number
- The artist you select for the fansign event
※ The number of albums you ordered on Weverse Global (not the number of orders you placed) during the event period will be counted automatically to let you enter the raffle the same number of times.
※ If you cancel all of your order(s) after entering the raffle, your raffle participation will be automatically canceled. Please purchase the eligible product(s) and enter the raffle if you want to participate.
(For example, if you placed two orders including the eligible products and cancel one of them, you will stay in the raffle. If you cancel both orders, your participation will be canceled.)
※ All album sales on Weverse Shop will count for Korean music charts (Hanteo Chart and Circle Chart).
※ This event is subject to change and cancellation without prior notice.
※ Details for the event will be provided later in the raffle winner announcement.
※ Your purchase history cannot be recovered if you delete your Weverse/Weverse Shop account.
[For More Help]
- Weverse → More → Help → Contact us
[Please Note (When entering the raffle)]
※ Products exclusive to this event raffle cannot be canceled or refunded after the winner announcement.
※ Cancellations and refunds of products exclusively for this event are possible before the winner announcement at the end of the entry period. However, if you request a cancellation or refund, your raffle entries for the event may be invalidated.
1. You must be logged in to Weverse with the Weverse Shop account used to purchase the album. If you do not have a Weverse account, please sign up for Weverse and join KATSEYE Weverse using the same account you used to purchase the album.
2. After logging in to the artist's Weverse with the same Weverse Shop account used to purchase the album, you can go to the raffle page by clicking the Enter Raffle button in the notice.
3. The raffle will be processed based on the time of album purchase and raffle entry within the event period.
4. The winner announcement and the event participation will be processed based on the required information you provided.
5. You cannot win the same raffle multiple times.
6. For those with nationalities other than South Korea, the English name used to participate in the event must be the same as the English name on your ID. Please note that the name used for the raffle entry must match the name on your ID or passport. (Names entered in Korean will not be accepted.)
7. When entering the raffle, Weverse and Weverse Global will collect your personal information (name, date of birth, email, contact information, and ZOOM ID (account email)).
* The winners will be required to provide additional personal information as follows:
: Types of collected personal information: Email (Weverse ID), name (last and first name), mobile phone number, date of birth, ZOOM ID (account email), video details, and the artist selected for the event.
: Purpose of collecting personal information: Identity verification and event operation of KATSEYE [BEAUTIFUL CHAOS] Pre-order Customers 1:1 Video Call Fansign Event
: Personal information provided to: HYBE UMG LLC
: Duration of keeping and using personal information: Participants - 6 months after the announcement of the winners, and winners - 1 year after the event ends
8. If you cancel your album order after the winner announcement, you will be excluded and will not be able to participate in the video call event.
9. Only the raffle winner may participate in the event.
10. The raffle winnings cannot be received by someone else, transferred to another person, or sold. (If such activity is detected, you will be disqualified from participating.)
11. When participating in this event, winners must bring a valid photo ID for verification purposes. Participation is strictly prohibited without a valid photo ID in person.
12. In accordance with Weverse Company's policies regarding the collection and use of personal information, this event is open to those aged 14 or older (born before August 27, 2011). Those born after August 28, 2011, are not permitted to enter even when accompanied by a guardian.
※ What is a valid photo ID?
- South Korean nationality: Passport, South Korean Resident Registration Card, driver’s license, South Korean Youth Card (issued by community service centers), mobile ID (issued by GOV.KR, Ministry of the Interior and Safety & Korean National Police Agency, or PASS App)
- Non-South Korean nationality: Passport, Residence Card (certification of alien registration)
* Other IDs (e.g. student IDs, photocopies, photos, and certified copies) are not allowed.
* Photos, printed copies, or mobile screenshots of your ID will not be accepted. You may be asked to run the mobile ID before the event starts.
* The information on the ID must be identical to the information entered for the raffle. The ID must include a name, date of birth, and a photo, and it must be presented physically to be accepted as a valid photo ID for identity verification. If the information on your photo ID does not match the information on the raffle entry, your participation will be denied.
* All IDs must be presented physically and must not be expired, to be considered valid.
* An ID of South Korean nationality must include a photo, date of birth (6 digits), and name. It also must be issued by the head of a government office.
* If you have to verify yourself using a temporary ID, such as an issuance application confirmation, the document must be stamped with the official seal of the head of a government office. It must include a photo, personal information, issuance number, and expiration date, all protected with a transparent sticker. Any document seeming dubious or to have been forged will not be accepted.
* For customers who entered the raffle with a name in a language other than English, and are therefore unable to verify their identity with a passport, they may be asked at the venue to present an ID that has a photo and the name in the language they entered the raffle with. Please come prepared and cooperate with the staff.
* When verifying your ID, we may conduct an additional verification process such as asking you questions, requesting other IDs, etc., to prevent the use of transferred or forged IDs.