BTS X McDonald’s Collaboration Merchandise Pre-order and Special Gift Event Notice

Hello.

This is Weverse Shop, your official merchandise store.

Pre-order for BTS X McDonald’s Collaboration merchandise will begin from May 27 (Thur).

To express our gratitude, special gifts will also be presented for those who make the purchase. Please check the information below for more information.

*Sales Schedule (KST)

- When: From May 27, 2021 (Thur) 8AM until stocks last.

- International shipping from Mon. July 19

* Sales may end early if all items are sold out.

※Please note that each member’s photocard has been changed from full-body cut to cropped cut.

*Special Event Schedule (KST)

- When: From May 27, 2021 (Thur) to June 30, 2021 (Wed) 11:59PM (KST)

- There is a limited number of special gifts, and the event may end early if all items are sold out.

*Who receives the special gift?

- Customers who purchased BTS X McDonald’s Collaboration Merchandise through Weverse Shop GLOBAL, USA during the event period.

*What is the special gift?

- One random photo card out of eight photo cards (Out of seven individual photos and one group photo)

*Important information for participating in the event

- One random gift is sent for every order of the collaboration merchandise. (Ex: One special gift for one order with three products)

- If you would like to exchange the product you purchased that includes a special gift, you must send in the product only. The special gift will not be re-sent in the case of an exchange.

- If you would like to return the product you purchased that includes a special gift, you must send in the special gift along with the product. You will not be able to receive the refund if the special gift is not sent.

- If the special gift you have received is defective, please make your inquiry to the Weverse Shop customer service center along with a photograph of a product, and we will re-send the gift. Please note that the special gift will be sent at random.

- The special gift cannot be exchanged unless it is defective.

* Important information for placing your order

- Up to 2 single option products can be purchased.

- Up to 2 of each option can be purchased for products with multiple options.

- BTS X McDonald’s Collaboration merchandise is consigned goods and cannot be shipped with other products.

- Shipping to some countries may be unavailable due to the COVID-19 outbreak. For more information, please check the announcement on Weverse Shop regarding shipping delay and restriction.

* Payment Information

- You can pay by debit and credit cards, or by using PayPal, Eximbay, Payco, Toss, or Kakao Pay.

- When using Toss and Kakao Pay, you can use charge them and use it without having to use your credit card.

- If the currency is in the United States Dollar (USD) and the Japanese Yen (JPY), please note that you can pay with international credit cards and Alipay via PayPal and Eximbay.

※ Important for Customers in South Korea

- If you are ordering from South Korea, please correctly enter the complete shipping address in Korean. Entering the Korean address in English may lead to delayed or failed delivery as the couriers may not accept the address or have difficulty in processing the delivery.

※ Important for Customers Outside South Korea

- Please enter the complete shipping address correctly and the recipient's name in English. In the case where the address and the name contain characters with accent symbols like é, ç, œ, í, ø, ß, ü, and ñ, please enter them with the symbols removed.

- Please be aware that, if you are making multiple orders with multiple products to the same address, import tariffs can be imposed or the orders may not clear through customs, in accordance with import policies of different countries. Import tariffs, if imposed, must be paid by the shoppers.

- Please be aware that shipments may be delayed or lost due to a wrong address entered while making the orders. In the case of products of a limited number, we do not manufacture additional products or ship them again, even if the shipments were lost in transit. You must double-check your address entered while making the orders.

※ Incorrect shipping address may lead to late delivery, a loss during delivery, or other issues. In case of a loss during delivery of products with limited quantity, Weverse Shop may not be able to ship the products additionally. Please make sure that you entered the correct shipping address when placing an order.

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