Weverse Con Festival

<AliExpress 2024 Weverse Con Festival> Official Light Stick Pick Up Guide

Official light sticks will be available for purchase and pickup at the venue of AliExpress 2024 Weverse Con Festival, at Discovery Park and INSPIRE Arena in the INSPIRE Entertainment Resort, Incheon, South Korea, on Sat. June 15, 2024, and Sun. June 16, 2024.

You can pre-purchase the official light sticks on weverse shop to pick up at the site. Please check below for details.

weverse shop Purchase for Pick Up

- weverse members can pre-order the official light sticks on weverse shop → Weverse Con Festival (GLOBAL) → PICK UP_LIGHTSTICK category and pick them up at the AliExpress 2024 Weverse Con Festival venue.

Official Light Sticks Pick Up Booth

- Pre-order Period (KST)

Sat. June 15, 2024, 11:00 AM - 5:30 PM

Sun. June 16, 2024, 11:00 AM - 5:30 PM

- Pick Up Time (KST):

Sat. June 15, 2024, 11:00 AM - 6:00 PM

Sun. June 16, 2024, 11:00 AM - 6:00 PM

Pick Up Zone: Official Light Sticks Pick Up Booth inside Discovery Park

* The Pick Up Booth for official light sticks is separate from the <AliExpress 2024 Weverse Con Festival> weverse by Fans Pick Up Booth. You cannot pick up official light sticks purchased at the weverse by Fans Pick Up Booth.

How to Buy and Pick Up On-site

① weverse → Shop on the bottom left → weverse Con Festival (GLOBAL) → Purchase the merch from [On-Site Pick-up Only] under the PICK UP_LIGHTSTICK category

② Go to weverse → More → My Orders → Check your QR code

③ Present your QR code to the staff at the on-site pick up zone and receive your purchases.

Purchase Limit:

- You can purchase up to 2 per person for each product.

- The purchase limit of the products may change depending on the circumstances at the site.

weverse shop members will be able to purchase the official merch on weverse shop GLOBAL when they are within a 3.5-km radius of the AliExpress 2024 Weverse Con Festival Official Light Sticks Pick Up Booth and pick them up at the venue.

The products may sell out early.

Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days.

An exchange/refund due to your change of mind will not be available. Exchange for defective products will be available only at the venue. Please check the product immediately after picking it up and see if it is defective.

When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

The opening hours may change depending on the situation at the venue.

Please do not spend the night outside the venue on the previous day. Your safety will not be guaranteed, and the staff may disperse the lines.

Please note that shopping bags will not be provided at the booth.

AliExpress 2024 Weverse Con Festival Official Light Sticks are available for purchase only at the Official Light Stick Booth at the concert venue and weverse shop. Please be careful not to purchase illegal, unauthorized products.

There is a purchase limit per person for each product to ensure the best customer experience. If you do not honor the purchase limit, the staff may intervene and ask for your cooperation.

Contact on-site customer support for questions about on-site pickup services that are not related to the on-site pickup process.

[weverse App Integration]

The weverse app and the weverse shop app have become one, from Tue. May 7, 2024, 0:00 AM (KST).

The weverse shop app is no longer available. You can continue to use the same services on the weverse app → Shop tab.

Check out the notice for more details.

* Payment Information

- You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD, JPY, or CNY, you can pay with available payment methods for each currency.

USD - PayPal, Eximbay, Alipay+, WeChat pay, Grab pay, Mercado Pago

JPY - PayPal, Eximbay, Alipay+, WeChat pay

CNY - Eximbay, Alipay+, WeChat pay

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