i-dle 8th Mini Album Pre-order Customers 1:1 Video Call Fansign Event Winner Announcement

Hello from Weverse Global, 

the official merch store.

We would like to thank everyone who entered the raffle for the i-dle 8th Mini Album Pre-order Customers 1:1 Video Call Fansign Event.

Congratulations to all the winners!

The raffle winners will receive a separate message on their KakaoTalk ID detailing how to move forward with the fansign starting 5 days before the event date.

※ Please make sure to have your KakaoTalk app updated to its latest version before the event. Otherwise, there may be difficulties in connecting the video call.

[How to Check If You’ve Won]

Go to i-dle Weverse → More (⋮) button on the top right corner → Event Entries page and check your result.

[Video Call Fansign Date and Time]

- To be announced

[Video Call Fansign Details]

- Video Call Time: 1 minute and 30 seconds with a member

[Fansign Prize Details]

- 1:1 video call + 1 autographed CD

[Video Call Channel]

- KakaoTalk (using the KakaoTalk ID you submitted for raffle entry)

※ Video call connections may not be possible under the following conditions. Please note that we do not compensate for any resulting inconvenience.

- If you provide incorrect information, including your KakaoTalk ID and contact details, when entering the raffle.

- If “Make My ID Searchable” is OFF in KakaoTalk → More → Gear icon on the top right → Manage → KakaoTalk ID

- If “Allow others to add me” is OFF in KakaoTalk → More → Gear icon on the top right → Friends 

[Video Call Fansign and Shipping Details]

- One album out of your ordered albums will be autographed and delivered after the fansign. (You cannot choose which version or which CD gets autographed.)

- Please be aware that by participating, you're agreeing to have your album opened to be autographed by the artist.

- Autographed albums for winners will be shipped within two weeks after the video call fansign event. If any shipping issues arise due to user error (e.g. incorrect name/address/phone number), refusal to pay customs fees, or recipient absence/refusal, the additional cost will be the responsibility of the customer. Weverse may issue a refund when delivery is not possible due to customer-related reasons.

* Please note that the shipping schedule of the autographed album may be delayed due to weather conditions.

- The autographed album will be shipped via INNOMAS (a designated logistics partner).

※ Canceling your album order after entering the raffle will result in exclusion from the raffle.

[Special Gift for the Raffle Winners🎁] 

- All event winners will get 1 unreleased selfie photocard (random 1 out of 5 versions).

- 5 lucky winners will be selected from the raffle winners to each receive an autographed instant photo of the artist (one photo per winner). 

* An email will be sent to the winners of the autographed instant photos. 

* Autographed instant photos are produced based on the number of raffle winners. Therefore they cannot be exchanged even when they have defects.

* Due to the nature of handwriting, the autograph may slightly be smudged.

* If you are found selling or transferring the event prize, or committing any other fraud, you will be denied participation or admission for any further events of the artist.

* If you wish to return the album, you must return the special gift as well. If you lose the special gift by negligence, you cannot apply for a refund.

※ Please Note

* The special gift provided to the event winners will be delivered with the autographed album.

- The special gift provided to the event winners will be shipped to the delivery address you used when you purchased the product. But if the raffle winner provides incorrect or incomplete information (last name, first name, address, and contact information), or if the recipient is not available to accept the delivery or refuses to accept the delivery, the event prize will not be delivered again.

[For More Help] 

※ Weverse → More → Help → Contact us

[Please Note]

※ Any disadvantages resulting from failure to check the notice or guideline will be the responsibility of the participant. Please read the notices thoroughly and be mindful of the guidelines to prevent any disadvantages that may disrupt your event participation.

※ This event may be changed or canceled without prior notice.

1. The order of video calls will be based on the order announced on Event Entries page.

2. The event details will be sent to you via KakaoTalk messages before the event starts. Please prepare your smart device or PC and wait for your turn. Learn how to receive video calls before this event. Make sure your device has enough battery and that your network is stable. Try to find a quiet environment where you can be alone to receive the video call.

3. Before you can talk to the artist via video call, we will verify your identity. Please have your valid photo ID ready. Your valid photo ID must show your name, your photo, and the date of your birth. If the information does not match the information you entered for the raffle, your video call fansign participation will be denied.

※ What is a valid photo ID?

- South Korean nationality: Passport, South Korean Resident Registration Card, driver’s license, South Korean Youth Card (issued by community service centers), mobile ID (issued by GOV.KR, Ministry of the Interior and Safety & Korean National Police Agency, or PASS App), student ID (elementary school, middle school, high school) or national certificate with an ID photo and date of birth.

- Non-South Korean nationality: Passport, Residence Card (certification of alien registration) 

* Other IDs (e.g. photocopies, photos, and certified copies) are not allowed.

* Student ID (including college student ID) will not be accepted unless you are a minor with South Korean nationality.

(1) Minors with South Korean nationality: South Korean Youth Card, passport, Student ID (elementary school, middle school, high school) or national certificate with an ID photo and date of birth

(2) Adults with South Korean nationality: Passport, South Korean Resident Registration Card, driver’s license

(3) Non-South Korean nationality: Passport, Residence Card (certification of alien registration)

* Photos, printed copies, or mobile screenshots of your ID will not be accepted. You may be asked to run the mobile ID app before the event starts.

* The information on the ID must be identical to the information entered for the raffle. The ID must include a name, date of birth, and a photo, and it must be presented physically to be accepted as a valid photo ID for identity verification. If the information on your photo ID does not match the information on the raffle entry, your participation will be denied.

* All IDs must be presented physically and must not be expired, to be considered valid.

* If the photo on your ID is not a photo of you, or if the photo is damaged and unidentifiable, your ID will not be accepted.

* If the information on your ID is hard to discern or understand, it will not be accepted as a valid ID.

* An ID of South Korean nationality must include a photo, date of birth (6 digits), and name. It also must be issued by the head of a government office.

* If you have to verify yourself using a temporary ID, such as an issuance application confirmation, the document must be stamped with the official seal of the head of a government office. It must include a photo, personal information, issuance number, and expiration date, all protected with a transparent sticker. Any document seeming dubious or to have been forged will not be accepted.

* For customers who entered the raffle with a name in a language other than English, and are therefore unable to verify their identity with a passport, they may be asked at the venue to present an ID that has a photo and the name in the language they entered the raffle with. Please come prepared and cooperate with the staff.

* When verifying your ID, we may conduct an additional verification process such as asking you questions, requesting other IDs, etc., to prevent the use of transferred or forged IDs.

※ Details for the event will be provided later in the raffle winner announcement.

※ Your purchase history cannot be recovered if you delete your Weverse/Weverse Shop account.

4. Only the raffle winners can participate in the event (1 video call for 1 participant), and the invitation cannot be transferred to another person. If you are found selling or transferring the winning raffle or committing any other fraud, you will be denied admission to all events with the artist in the future.

5. If your video call is not connected after two attempts, the next winner will proceed, and one final attempt will be made after their turn. If you are unavailable again, it will be considered a no-show and no further attempts will be made.

[Video Call Fansign Etiquette]

※ Failure to follow the etiquette will result in the forced conclusion of the video call.

1. Only the raffle winners can participate in the video call (1 video call for 1 participant). If the receiver of the video call is not the raffle winner, or if two or more people are on the receiver’s screen, your video call fansign participation will be denied or the video call may be terminated.

2. Please be careful not to take the following actions. If you fail to comply, your video call fansign participation will be denied or the video call may be terminated.

- Calling the event staff

- Closing the video call window during your video call

- Not ending the video call even after you have talked to the artist

3. Foul language, profanity, and insults, and other inappropriate actions are restricted. Please observe good manners to show your support for the artist.

4. Requests for the artist to autograph the album with a message other than "To. [your name]" will not be accepted. Any inappropriate requests or actions, will result in the immediate termination of your video call.

5. Event staff will monitor and record the video call to protect the artist. If the participant uses inappropriate language or inappropriate behavior such as swearing, vulgar language, sexual expressions, or artist defamation during the call, it will be terminated immediately. The recorded content will be used as follows:

- Purpose of collection and use: Operation and management of the video call fansign event.

- Type of collected content: The entire video call.

- Retention and use period: 7 days after the event ends, or in accordance with relevant laws and regulations.

* The collected personal information will be used solely for the operation of the event, and will be promptly destroyed once the purpose is achieved.

6. Conclude the conversation once the video call time ends. Please respect the time allocated for other participants.

7. Participants cannot personally own, sell, or upload the video, image, and voice content of the fansign by recording or screen-capturing the video call. Streaming the video call or recording with other devices is not permitted. If you are found committing the violations above, the video call will be concluded, and the organizers will proceed to destroy the content.

8. Please end the video call once the given time is over. If the raffle winner does not end the video call, it may be ended by the staff.