Hello from Weverse Shop,

the official merch store.

We are deeply sorry to inform you that the shipment for some of the products included in ENHYPEN PIECES OF MEMORIES & Memories : STEP 1 were delayed due to COVID-19 restrictions, and the shipping dates for the 2nd and 3rd round of pre-orders have been pushed back as a result.

[Shipping Delayed Product]

PIECES OF MEMORIES

Memories : STEP 1 DVD

Memories : STEP 1 DIGITAL CODE

PIECES OF MEMORIES & Memories : STEP 1 DVD

PIECES OF MEMORIES & Memories : STEP 1 DIGITAL CODE

[Affected Pre-orders]

Orders placed during Mon. Jan 31, 2022, 10:00 am - Thu. March 17, 2022, 2:59 pm (KST) 

[Adjusted Schedule]

Planned Shipping Start Date: 

2nd Round of Pre-orders: Mon. March 21, 2022

3rd Round of Pre-orders: Fri. March 25, 2022

Adjusted Shipping Schedule:

2nd Round of Pre-orders: Mon. April 4, 2022 - Wed. April 13, 2022

3rd Round of Pre-orders: Mon. April 4, 2022 - Wed. April 13, 2022 

※ If there are changes to the adjusted schedule, we will update you ASAP in a separate announcement. 

If you want to cancel your order due to the unexpected delay, you can cancel your order directly before Mon. April 4, 2022 by following the steps below:

Weverse Shop app > My > My Orders > Order Detail.

(Please note that if your order status changes to "Shipping Soon" or "In Transit", you will not be able to cancel the order.)

Please contact Customer Service if you have further questions.

We will do our best to deliver your product as quickly and safely as we can!

Thank you.

All Things for Fans, Weverse Shop