- Purchase Notice
- You can buy up to 3.
商品描述
配送國家/地區
登入後即可確認可配送的國家/地區。
商品公告資訊
- Product Name
- TUMBLER
- Product material
- STAINLESS STEEL, AS, RUBBER(SILICON), PAPER
- Size (cm)
- THUBLER : 95x182 PHOTO CARD : 55x85
- Contents
- TUMBLER 1EA PHOTO CARD 1EA (RANDOM 1EA OF 6EA)
- Manufacturer
- SOUNDWAVE
- Country of manufacture
- KOREA
- Year and month of manufacture
- 2024.09
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Instructions for care and handling
- - This product is designed for the purpose of keeping beverages hot or cold. Do not use it for any other purposes. - Store out of reach of infants and young children. When children use it, please make sure they are under the supervision of a guardian. - Do not store the product in a bag with beverages inside. The drink may leak as it cannot completely prevent leakage. - Do not use the product while moving or traveling. There may be a risk of product damage, burns, and accidents due to negligence. - Do not get close to a fireplace, stove, or any other source of fire. The surface can become hot and cause burns, or deformation and discoloration on the product. - Do not freeze it in the freezer. There is a risk of product damage due to the expansion of the beverage. - Do not disinfect with hot water. Some parts can be deformed by heat, causing the contents to leak out and potentially causing burns or contamination. - This product does not use a polishing agent. Please use a neutral detergent and wash it thoroughly with a soft sponge or brush before use. - Before closing the lid, please make sure that the inner lid and silicone packing are properly fitted. - Please fill the container with about 80% of its capacity. - Hot beverages can cause burns. Please open the lid for about 1-2 minutes to let it cool down before closing the lid. - Do not drop from a high place or apply strong impact. It can cause product damage or a decrease in functionality. - Do not leave the product in water during washing. Water entering through the gaps can cause corrosion or impair functionality. - Do not use rough sponges, iron sponges, gloss agents containing abrasives, or chlorine-based bleaching agents to avoid product damage. - Do not use dishwashers, microwaves, or dish dryers. - Do not disassemble or repair arbitrarily. It can cause unexpected malfunctions and accidents. - Dry ice and carbonated beverages can pose a risk of the lid popping off or the contents spilling due to an increase in internal pressure. - Milk, dairy products, and juices are perishable beverages that can generate gas and cause an increase in internal pressure, leading to the lid popping off or the contents being expelled if they spoil or deteriorate.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company: WEVERSE COMPANY Inc. 2. Representative: JOON WON CHOI 3. Contact (customer service): 1544-0790 4. Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea 5. Business registration number: 716-87-01158 6. Mail order business registration number: 2022-SeongnamBundangA-0557
退貨/換貨資訊
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.