- 注意事项
- ENGENE MEMBERSHIP(简称“会员”)可随时购买。(会员有效期:从购买日起365天)
- 用一个账号可以重复购买已开设的Weverse Shop(GLOBAL、USA、JAPAN)的会员。
- 必须在Weverse和Weverse Shop使用相同的账号,才能享受会员优惠。
- 会员续订后取消或退款会员,续订之前的会员剩余有效期不予恢复,敬请参考。
- 只有新会员或续订会员的数字会员卡将显示相应会员卡图片,有效期未到期的会员将显示本人持有的数字会员卡图片。
- 若已持有不同国家/地区的会员,根据购买时间,每个国家/地区Shop会员的续订期间会不同。
商品描述
退货/换货信息
- Return & Exchange Request
- You can request return or exchange by going to My > Orders > Order Details OR using Customer Service center.
- Return & Exchange Period
- The shopper can withdraw by cancelling within 7 days of purchasing the products.
- However, return or exchange due to a change of mind will be denied outright.
- In case of product defects, only the exchanges are allowed within 3 months of receiving the products or within 30 days or discovering the defects.
- Return & Exchange Cost
- After the period of withdrawal, cancellation or return will be denied.
- In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned.
- Grounds for Denying Return & Exchange
- This product goes into production once the order is made. Please note that it cannot be cancelled or refunded due to a change of mind after the period eligible for withdrawal.
- Compensation for Consumer Damages and Refund Delays
- All matters regarding returns, exchanges, warranty, refunds, quality guarantee, compensations, and more are processed in accordnace with the standards of consumer dispute resolution.
- Terms and conditions, and the procedure of compensation regarding payment refunds and refund delays are processed in accordance with the Act On The Consumer Protection In Electronic Commerce, Etc.