Hello.

This is Weverse Shop   

We would like to provide some information to our customers   who have purchased the 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+.

T   he released photobook   has been printed with about four pages omitted from the “DOREMI” stage cuts in “STAGE 3.” The cuts have been mistakenly omitted   during production which has not been discovered before moving onto the manufacturing stage. 

We apologize for not taking more care during the production and inspection processes, and we would like to provide everyone who have purchased the product with the missing pages as follows:

[ Product Types ]

- 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+ DIGITAL CODE

- 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+ DVD

[ Detailed Shipping Information ]

1. If you have already received your product

  : Additional pages are to be shipped after you register with your retailer CS. 

2. If you are waiting to receive your product

  : Additional pages are to be shipped along with the original product.

   *Shipping will be delayed by approximately one to two week(s) on account of producing the additional pages

[ Additional Information ]

We would like to apologize for the error   and w   e would also like to provide a PDF file of unreleased cuts as follows to CARAT as an expression of our sincere apologies.

1. Additionally provided: 1 unreleased 4-cut photo (PDF) 

2. How to receive your PDF file: To be emailed out to registered addresses starting Friday, March 10

※ Exact date PDF will be mailed will differ based on the location of purchase.

※ Please direct inquiries about PDF and product to where purchase was made.

※ Please note that the PDF file will be available for downloads until July 31, 2023 (KST). (Updated on April 13, 2023 (KST))

We will do our best to ship the additional pages to you as soon as possible.

If you wish to cancel your purchase due to the error, you may do so via [My > Purchase History] on Weverse Shop app.

We would like to sincerely apologize, once again, to all CARAT who have been waiting patiently for your 2022 SVT 6TH FAN MEETING SEVENTEEN in CARAT LAND MEMORY BOOK+.