- 注意事项
- ENGENE MEMBERSHIP(US)(简称“Membership”)可随时购买。(Membership有效期:从购买日起365天)
- 用一个账号可以重复购买已开设的Weverse Shop(GLOBAL、JAPAN、USA)的Membership。
- 购买Membership后,在工作日7天内可以退款。但,若已享受任何Membership优惠,无法退款。
- Membership续订后取消或退款,续订之前的Membership剩余有效期不予恢复,敬请参考。
- 只有新Membership或续订Membership的数字Membership卡将显示相应Membership卡图片,有效期未到期的Membership将显示本人持有的数字Membership卡图片。
- 若已持有不同国家/地区的Membership,根据购买时间,每个国家/地区ShopMembership的续订期间会不同。
- ENGENE MEMBERSHIP KIT(简称“Membership kit”)在Weverse Shop的“ENGENE MEMBERSHIP KIT”商品页面可另行购买。
- Membership kit是额外选项,今后开售时可通过商品页面进行购买。(直到库存耗尽为止)
- 数字Membership卡图片和实物Membership卡图片可能不同。
- 特典在您的Membership“确定购买”以后才可提供。您获得的特典在“Weverse → More → 我的藏品集 → 相应社区的My Collection”中可查看。
- 根据Weverse Shop(GLOBAL、JAPAN、USA)和Membership的风格,可享受的特典会不同。
- 特典将于续订30天以后开始提供,根据相关日程,提供时间可能有所变动
商品描述
退货/换货信息
- Return & Exchange Request
- You can request return or exchange by going to My > Orders > Order Details OR using Customer Service center.
- Return & Exchange Period
- The shopper can withdraw by cancelling within 7 days of purchasing the products.
- However, return or exchange due to a change of mind will be denied outright.
- In case of product defects, only the exchanges are allowed within 3 months of receiving the products or within 30 days or discovering the defects.
- Return & Exchange Cost
- After the period of withdrawal, cancellation or return will be denied.
- In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned.
- Grounds for Denying Return & Exchange
- This product goes into production once the order is made. Please note that it cannot be cancelled or refunded due to a change of mind after the period eligible for withdrawal.
- Compensation for Consumer Damages and Refund Delays
- All matters regarding returns, exchanges, warranty, refunds, quality guarantee, compensations, and more are processed in accordnace with the standards of consumer dispute resolution.
- Terms and conditions, and the procedure of compensation regarding payment refunds and refund delays are processed in accordance with the Act On The Consumer Protection In Electronic Commerce, Etc.