2022 WELCOMING COLLECTION
¥5,625
- Purchase Notice
- You can buy up to 5.
商品描述
配送国家/地区
登录后即可查看可配送的国家/地区。
商品公告信息
- Product Name
- 2022 WELCOMING COLLECTION [Package + Digital Code Card]
- Region Code
- REGION CODE: ALL
- Duration
- DURATION: ABOUT 34 MIN
- Subtitles
- KOREAN, ENGLISH, CHINESE, JAPANESE
- Screen
- VIDEO: FHD 1920x1080 / HD 1280x720
- Audio
- See product details
- Manufacturer
- YGENT
- Period of use
- * How To Use the DIGITAL CODE - MOBILE: Open up the Weverse mobile app and select the video you want to watch in the media menu of your artist, and scan the QR code or use the number code under the QR code to watch. - PC: Use the number code on the card to watch the video on Weverse in your browser. - TV APP: Use the DIGITAL CODE on your Weverse mobile app or on your PC, then watch the video on your TV app. ※ You need a Weverse Account to watch the content. ※ Once you use the DIGITAL CODE, you can watch the provided content forever. ※ 1 DIGITAL CODE can only be used by 1 account. If a DIGITAL CODE has been used by an account, that code cannot be canceled or used by another account.
- How to Offer Your Goods
- DIGITAL CODE
- Minimum System Specifications
- See product details
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
商品须知
- Product size and content are subject to change due to certain situations that may arise from the manufacturer.
- The outbox is used to protect the actual product. Please note that we do not offer exchange or refund due to damages that may occur during the delivery.
- You cannot watch the VOD if you return or exchange the product.
- When you register the digital code, it is deemed that you already used the product, and return/exchange will not be available.
退货/换货信息
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Cost
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.