[NOTICE] SEVENTEEN US MEMBERSHIP EXCLUSIVE Merch pre-order available for online delivery and on-site pickup at Los Angeles concert

Greetings from Weverse, the official merch store.

SEVENTEEN US MEMBERSHIP EXCLUSIVE Merch will be available for online delivery and on-site pickup at BMO Stadium on the day of the concert. 

Pre-order begins on Mon. October 21, 2024 (PDT).

Your CARAT MEMBERSHIP (US) must be active in order to purchase during the purchase period. 

Check out the details below. 

[Pre-order information for online delivery]

Merch Details

You can view the product available for online delivery from the MEMBERSHIP category page. 

Availability and Shipping Schedule (PDT)

- Purchase Period: Mon. October 21, 2024 4PM ~ until sold out

- Shipping: begins on Mon. November 11, 2024

Please Note

- No order cancellation is allowed after the purchase.

- Items may be sold out quickly due to limited quantity.

- These products are sold on a consignment basis, thus it cannot be shipped together with other products.

Shipping Information

- We cannot ship to P.O. Box or APO/FPO/DPO addresses.

- Please note that the address cannot be changed once the order is placed.

- Only the Continental United States (including Alaska and Hawaii)

- Tax and delivery surcharges may apply to certain areas.

※ DELAYED OR LOST SHIPPING can occur if you enter the WRONG ADDRESS. Please make sure the address is correct since it is impossible to ship the product again, as it cannot be manufactured additionally.

[Pre-order for on-site pick up at SEVENTEEN [RIGHT HERE] Los Angeles Concert]

What is the on-site pickup with Weverse Shop?

Provided by Weverse Shop, on-site pickup service allows you to collect your items directly from designated locations, cutting out the wait time and ensuring you get your merch order faster. Please see below for more information. 

How to receive your order via on-site pickup

1. Weverse Shop - SEVENTEEN (US) - Purchase the product eligible for on-site pickup in the MEMBERSHIP category page.
2. Check the QR code on “MY - Order History”.
3. During on-site pickup, present your QR code to the staff at the on-site pickup location, and pick up your order. 

Merch Details

You can view the list of merch available for on-site pickup from the MEMBERSHIP category page.

Availability and Pickup Schedule (PDT)

- Purchase Period: Mon. October 21, 2024 4PM ~ Sun. November 10, 2024 5PM

- Pickup Date & Time: On Los Angeles concert dates

   - Sat. November 9, 2024 1PM ~ 7PM

   - Sun. November 10, 2024 12PM ~ 6PM

- Pickup Location: CARAT ZONE @ BMO Stadium Christmas Tree Lane

Please Note

- No order cancellation is allowed after the purchase.

- Refund is not available for orders that are not picked up within the pickup period.

- Shipping option is not available for all on-site pickup orders. 

- You can purchase the product regardless of whether you attend the concert or not.

- For a smooth pickup process, please save your QR code and order history after making your purchase.

- Please do not disclose the QR code received upon making your purchase from Weverse Shop to others, as orders are picked up on-site without identity verification.

- Exchange due to product defects will only be provided on-site at the venue during the pickup period, so please check your purchased item for defects immediately upon receiving it.

- Shopping bag will not be provided at the booth

- We are not responsible for the restrictions set forth by the venue’s personal item policy

- Items may be sold out quickly due to limited quantity.

We look forward to your interest and participation. 

Thank you.