BTS MAP OF THE SOUL ON:E Online Product(Live-Streaming) Purchasers-Only Special Merch for Pre-order

Hello from Weverse Shop, the official merch store.

BTS MAP OF THE SOUL ON:E Online Product(Live-Streaming) Purchasers-Only Special Merch will be available on Weverse Shop for pre-order from 12 October 2020 (KST)

Please find more details below.< MAP OF THE SOUL ON:E Online Product(Live-Streaming) Purchasers-Only Special Merch >

* Availability & Shipping (KST)

- Pre-order: 12 October (Mon) 11AM ~ 15 October (Thur) 6PM

(Some of products can be sold out due to limited quantity)

- International Shipping: Starting from 15 December

* Purchase availability

- Customers who purchased ticket including the live-streaming concert within the sales period of <BTS MAP OF THE SOUL ON:E Online Product>

* Merch Details

- Total 4 items (Card Ticket, Message Pop-up Card, Acrylic Poster Frame, Lenticular Ticket)

- For the card ticket, you can find more details on Weverse Shop > LIVE > MOS ON:E,

and for lenticular ticket, message pop-up card, acrylic poster frame, the product details will be released on 9 October 12PM (KST)

* Please Note

- You will not be able to purchase the special merch if you cancel or receive a refund for a live-streaming pass before the start of the concert.

- Customers who purchase a <BTS EXHIBITION ONLY> product will not be able to purchase the special merch.

- The special merch is available for pre-order only. One purchase per account.

- Some of the products can be sold out earlier due to limited quantity.

- Shipping to some countries may be unavailable due to the COVID-19 outbreak. For more information, please check the announcement on Weverse Shop regarding shipping delay and restriction.

* Payment Information

- You can pay by debit and credit cards, or by using PayPal, Eximbay, Payco, or Toss.

- When using Toss, you can use Toss Money without having to use your credit card.

- If the currency is in the United States Dollar (USD) and the Japanese Yen (JPY), please note that you can pay with international credit cards and Alipay via PayPal and Eximbay.

※ Important for Customers in South Korea

- If you are ordering from South Korea, please correctly enter the complete shipping address in Korean. Entering the Korean address in English may lead to delayed or failed delivery as the couriers may not accept the address or have difficulty in processing the delivery.

※ Important for Customers Outside South Korea

- Please enter the complete shipping address correctly and the recipient's name in English. In the case where the address and the name contain characters with accent symbols like é, ç, œ, í, ø, ß, ü, and ñ, please enter them with the symbols removed.

- Please be aware that, if you are making multiple orders with multiple products to the same address, import tariffs can be imposed or the orders may not clear through customs, in accordance with import policies of different countries. Import tariffs, if imposed, must be paid by the shoppers.

- Please be aware that shipments may be delayed or lost due to a wrong address entered while making the orders. In the case of products of a limited number, we do not manufacture additional products or ship them again, even if the shipments were lost in transit. You must double-check your address entered while making the orders.

※ Incorrect shipping address may lead to late delivery, a loss during delivery, or other issues. In case of a loss during delivery of products with limited quantity, Weverse Shop may not be able to ship the products additionally. Please make sure that you entered the correct shipping address when placing an order.

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