BTS

Notice on Error Correction of Colors of the Graphic on Dna. Turtleneck Sweater Product of BTS Weverse Shop Black Friday Official Merchandise

Hello.

This is Weverse Shop, your official merchandise store.


We would like to inform you about the colors of the graphic on the ‘Dna. Turtleneck Sweater of the BTS Weverse Shop Black Friday official merchandise’ that was on sale from November 25.


The colors of DNA song themed graphic colors on the sweater displayed on the sales page were incorrectly displayed due to a communication error during the process.

We apologize for causing any confusion to all customers who have purchased this product.


[How the display would be corrected]

- BK (Black) Option M: Blue > White

- GY (Gray) Option M: White > Blue


We would like to inform you that product specifications, including the sweater’s color, shape, size, and materials, remain unchanged except for the color of the graphic.

We would like to ask for your kind understanding, and if you would like to have a refund due to the changed color, please submit a “refund request” or use the 1:1 Inquiry by going to the customer service center menu on Weverse Shop.


If you have any inquiries related to this issue, please contact the customer service center at any time. We will strive to pay close attention to our operation to ensure that similar issues do not occur again.

Thank you.

All Things for Fans, Weverse Shop


Weverse Company企业信息
法人名称
Weverse Company Inc.
法人代表
Joon Won Choi
地址
C, 6F, PangyoTech-one Tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
营业执照号码
716-87-01158 查看企业信息
通信销售业申报编号
2022-SeongnamBundangA-0557
托管服务提供商
Amazon Web Services, Inc., NAVER Cloud
电子邮件地址
support@weverse.io
Weverse Shop销售的商品中,包含进驻平台的第三方商家销售的商品。对于此类商品,Weverse Company仅作为中介服务平台,并非交易的直接当事方。因此,本公司不对由商家提供的商品信息及其实际交易承担法律责任。

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