• BTS

[Do You Know Me? - BTS Edition] Card Contents Re-shipping Notice

Hello.

This is your official merchandise store, Weverse Shop.


We have discovered a manufacturing error in the Constellar Korea’s Do You Know Me? - BTS Edition that was sold from May 11.

We deeply apologize for the confusion we have caused to those of you who have purchased this product. We have confirmed the following rectification with the manufacturer, Constellar Korea.


[Summary]

- Before the rectification: 3 of SUGA / 1 of j-hope of the [NO] Answer card

- After the rectification: 2 of SUGA / 2 of j-hope of the [NO] Answer card


This only applies to the portrait of one [NO] answer card, and the answer on the back of the portrait remains unchanged.

If you would like to receive the rectified answer card, please apply for an additional shipment following the instructions below.


[Notice on Additional Shipment]

- Item to be shipped: 1 j-hope [NO] answer card

- Eligibility: Those whose orders were shipped from May 11 to June 3, 2022 and who applied for additional shipment

- Date of additional shipment: Delivered in order from July 4, 2022

- How to apply: Please contact Weverse Shop Customer Service during June 7, 2022 - Jun 20, 2022 and request to receive the rectified answer card.


This only pertains to orders that have already been shipped. If you made the order after June 3, 2022  the correct card will be included with your purchase, and you do not need to apply for additional shipment.


Please feel free to contact our customer service center if you have any further inquiries regarding this issue.


Thank you.


All Things for Fans, Weverse Shop




Weverse Company服务商信息
公司
Weverse Company Inc.
CEO
JOON WON CHOI
地址
京畿道城南市盆唐区盆唐内谷路131,C栋6楼(柏岘洞,板桥TECH 1大厦)
营业执照号码
716-87-01158 查看企业信息
通信销售业申报编号
第2022-城南盆唐A-0557号
托管服务商
Amazon Web Services, Inc., NAVER Cloud
电子邮件地址
weverse@weversecompany.com
Weverse Shop在售的商品中包括入驻Weverse Shop的个体户在售的商品。Weverse Company Inc.作为通信销售中介商,而非通信销售直接当事方,因此不对个体户在售商品的相关信息及交易负责。

© 2024 Weverse Company Inc. or its affiliates (Weverse Japan & Weverse America Inc.) all rights reserved.