- BTS
[Weverse Shop] Translation Correction of the Plating Material Used for ARTIST-MADE COLLECTION BY BTS : JIMIN] Red Carving Earring
Hello from Weverse Shop,
the official merch store.
We are deeply sorry to inform you that the English translation of the plating material used for ARTIST-MADE COLLECTION BY BTS : JIMIN] Red Carving Earring was incorrect.
- Incorrect translation: White gold
- Corrected translation: Platinum
The plating used for the Red Carving Earring is platinum (99.9% pure platinum), not white gold.
If you want to cancel your order due to this issue, please follow the steps shown below.
- For customers who purchased during the 1st Round of Pre-orders (Started on Tue. January 18, 2022, 11:00 am): Contact Customer Service by February 28, 2022, and request a return for your order. We will help you receive your refund after the product has been retrieved.
- For customers who purchased during the 2nd Round of Pre-orders (Started on Tue. January 25, 2022, 11:00 am): Cancel your order on Weverse Shop > My > My Orders before June 5, 2022.
We apologize and promise that we will do our best to make sure this problem does not repeat itself.
All things for Fans, Weverse Shop