Hello from Weverse.

Thank you for using the Weverse Membership Service.

We would like to inform you that the Weverse Membership Service Refund/Renewal Policies will be amended, effective October 22, 2026 (KST), as outlined below.



[Amendments to Weverse Membership Service Refund/Renewal Policies]

- If a customer cancels their payment after renewing a Membership while the previous Membership is still valid, only the benefits of the renewed Membership will be cancelled, and the Membership will return to its pre-renewal state.

- All Membership details, including the remaining validity period and personal information, will be restored to the pre-renewal Membership status.

- e.g., If a customer with a Membership valid until July 31, 2026, renews on July 27, 2026, and then cancels the renewal transaction on July 28, 2026, the Membership is successfully restored to its previous state because the original Membership window is still open, resetting the expiration date and Membership information back to July 31, 2026.

- Restoring the Membership details to its pre-renewal state may take up to one day from the time the payment cancellation is finalized.

- Please note that the Membership cannot be restored if the original Membership has already expired at the time the user requests payment cancellation.

- e.g., If a customer holds a Membership valid until July 31, 2026, renews on July 27, 2026, and subsequently cancels the payment on August 1, 2026, the Membership cannot be restored because the validity period for the Membership has expired.

- Should the customer purchase the same Membership again after canceling their renewal payment, it will be processed as a new subscription rather than a renewal of the previous Membership.

[Objections and Inquiries]

- These revised policies apply specifically to Weverse Membership (US) products.

- The amended policies will take effect on October 22, 2026 (KST).

- If you have any questions regarding the amended policies, please reach out to Weverse Help, and we will be happy to assist you. Thank you for your continued support as we work to improve our services.

Thank you.