Hello from Weverse Global,

the official merch store.

We would like to thank everyone who entered the raffle for the TREASURE 3rd MINI ALBUM [LOVE PULSE] 1:1 Video Call Fansign Event.

Congratulations to all the winners!

The raffle winners will receive a separate message on their KakaoTalk ID detailing how to move forward with the fansign starting 5 business days before the event date.

[How to Check If You’ve Won]

Go to TREASURE Weverse → More (⋮) button on the top right corner → Event Entries page and check your result.

[Video Call Fansign Date and Time]

- Date & Time: Sun, September 14, 2025, 7:30 PM (KST)

[Video Call Fansign Details]

- Video Call Time: 1 minute and 30 seconds with a member

[Fansign Prize Details]

- 1:1 video call + 1 autographed CD

[Video Call Channel]

- KakaoTalk (using the KakaoTalk ID you submitted for raffle entry)

※ Video call connections may not be possible under the following conditions. Please note that we do not compensate for any resulting inconvenience.

- If you provide incorrect information, including your KakaoTalk ID and contact details, when entering the raffle.

- If “Make My ID Searchable” is OFF in KakaoTalk → More → Gear icon on the top right → Manage → KakaoTalk ID

- If “Allow others to add me” is OFF in KakaoTalk → More → Gear icon on the top right → Friends

[Please Note]

※ Any disadvantages resulting from failure to check the notice or guideline will be the responsibility of the participant. Please double-check the provided guidelines before the event to avoid any inconvenience or disadvantage.

1. The order of video calls will be based on the order announced on Event Entries page.

2. The video call fansign event will be conducted via the KakaoTalk mobile app. Event instructions will be sent via KakaoTalk message before the video call begins.

3. A physical ID with a photo must be presented to the staff during the identity verification process. Please be sure to prepare your ID to participate in the event.

* Please read through the information provided below in advance to prepare an ID or a document for identity verification.

(If you fail to bring an ID for verification, and/or if the information on your photo ID does not match the information on the raffle entry, your participation will be denied.)

※ What is a valid photo ID?

* Minors with South Korean nationality: South Korean Youth Card, passport, student ID (elementary school, middle school, high school) or national certificate with an ID photo and date of birth

* Adults with South Korean nationality: Passport, South Korean Resident Registration Card, driver’s license, mobile ID (issued by GOV.KR, Ministry of the Interior and Safety & Korean National Police Agency, or PASS App)

* Non-South Korean nationality: Passport, Residence Card (certification of alien registration)

- Student IDs (including college student ID) will not be accepted unless you are a minor with South Korean nationality.

- For those with nationalities other than South Korea, the English name used to participate in the event must be the same as the English name on your ID. Please note that the name used for the raffle entry must match the name on your ID or passport.

- The ID must include the date of birth, and a photo, and it must be presented physically to be accepted as a valid photo ID for identity verification. Photos, printed copies, or mobile screenshots of your ID will not be accepted. You may be asked to run the mobile ID app during the identity verification.

- The information on the ID must be identical to the information entered for the raffle. The ID must include a name, date of birth, and a photo, and it must be presented physically to be accepted as a valid photo ID for identity verification. If the information on your photo ID does not match the information on the raffle entry, your participation will be denied.

- All IDs must not be expired to be considered valid.

- If the information on your ID is hard to discern or understand, it will not be accepted as a valid ID.

- An ID of South Korean nationality must include a photo, date of birth (6 digits), and name. It also must be issued by the head of a government office.

- If you have to verify yourself using a temporary ID, such as an issuance application confirmation, the document must be stamped with the official seal of the head of a government office. It must include a photo, personal information, issuance number, and expiration date, all protected with a transparent sticker. Any document that seems dubious or forged will not be accepted.

- When verifying your ID, the staff may conduct an additional verification process such as asking you questions, requesting other IDs, etc., to prevent the use of transferred or forged IDs.

4. If you miss the video call more than twice, it will be considered a no-show. Please make sure to check the event date and time and enter the raffle only if you are available at that time. (If you fail to answer after two calls, we will attempt one final time when all participants have taken their turns. Please note that you will not be able to participate in the event if you fail to answer the call on the last attempt.)

[Autographed Album]

- The event will proceed with TREASURE 3rd MINI ALBUM [LOVE PULSE] SPORTY VER. and a designated page within the album will be autographed for the event. (You cannot choose which version or which album gets autographed.)

- Please be aware that by participating, you're agreeing to have your album opened to be autographed by the artist.

- Autographed albums for winners will be shipped within two weeks after the video call fansign event ends. If any shipping issues arise due to user error (e.g., incorrect name/address/phone number), refusal to pay customs fees, or recipient absence/refusal, the additional cost will be the responsibility of the customer. Weverse reserves the right to issue a refund at its discretion when delivery is not possible due to customer-related reasons.

* Please note that the shipping schedule of the autographed album may be delayed due to weather conditions.

- The autographed album will be shipped via INNOMAS (a designated logistics partner).

※ This event is subject to change and cancellation without prior notice.

※ Your purchase history cannot be recovered if you delete your Weverse/Weverse Shop account.

[Video Call Fansign Etiquette]

Failure to follow the etiquette will result in the forced conclusion of the video call.

1. Only the raffle winner (1 person per call) may participate. If someone other than the winner appears on screen, the call may be terminated.

2. Please be careful not to take the following actions. If you fail to comply, your video call fansign participation will be denied or the video call may be terminated.

- Calling the event staff

- Closing the video call window during your video call

- Not ending the video call even after you have completed your turn

3. Foul language, profanity, and insults, and other inappropriate actions are restricted. Please observe good manners to show your support for the artist.

4. Please do not make requests such as “draw me something” or “write a message for me” to the artist. Requesting the artist to autograph the album with a different message other than your name, requesting the artist to say inappropriate things or do inappropriate actions will result in the forced conclusion of your video call.

5. Only the name submitted to participate in the event can be used for the autograph for this event. (Nicknames are not allowed.)

6. Event staff will monitor and record the video call to protect the artist. If the participant uses inappropriate language or inappropriate behavior such as swearing, vulgar language, sexual expressions, or artist defamation during the call, it will be terminated immediately. The recorded content will be used as follows:

- Purpose of collection and use: Operation and management of the video call fansign event.

- Type of collected content: The entire video call.

- Retention and use period: 7 days after the event ends, or in accordance with relevant laws and regulations

* The collected personal information will be used solely for the operation of the event, and will be promptly destroyed once the purpose is achieved.

7. Participants cannot personally own, sell, or upload the video, image, and voice content of the fansign by recording or screen-capturing the video call. Streaming the video call or recording with other devices is not permitted. If you are found committing the violations above, the video call will be concluded, and the organizers will proceed to destroy the content.

8. Conclude the conversation once the video call time ends. Please respect the time allocated for other participants.

9. Please end the video call once the given time is over. If the raffle winner does not end the video call, it may be ended by the staff.

[For More Help]

- Weverse → More → Help → Contact us