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- Please Note
- You can buy up to 12.
Information
- Product Name
- Jimin x Jung Kook <Are You Sure?!> PHOTOBOOK
- Manufacturer
- 드림어스컴퍼니
- Period of use
- Not Applicable
- How to Offer Your Goods
- Digital Code Card
- Minimum System Specifications
- Not Applicable
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
- Duration
- About 52 mins
- Subtitles
- KOREAN, ENGLISH, JAPANESE, CHINESE
- Image quality
- [144p], [270p], [360p], [480p SD], [720p HD], [1080p FHD]
- Minimum System Specifications
- Not Applicable
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product Caution
- This product is made of recycled plastics, so the marbling pattern varies for all products. Furthermore, natural phenomena such as tiny spots and parting lines may occur naturally as part of the manufacturing process in some products, and they are not considered defects.
- Video Viewing Guide
- Register/verify the code on the card to watch the VOD. Digital codes are services that allow you to watch high definition VODs on Weverse. You need a Weverse Account to watch the content.
- How to Use
- [How To Use The Digital Code] - MOBILE * QR code: Use the smartphone camera to scan the QR code and visit m.weverse.io/code. Redeem the digital code and enjoy the video on Weverse app. * Digital code: Visit weverse.io/code, and enter the digital code near the bottom. Enjoy the video on Weverse app. - PC * Visit GLOBAL > MORE > [ENTER DIGITAL CODE] menu on the Weverse website. Enter the digital code near the bottom and enjoy the video. * Visit weverse.io/code, and enter the digital code near the bottom. Enjoy the video on the Weverse website. - TV APP * Visit weverse.io/code or the Weverse website and enter the digital code. Enjoy the video on the Weverse TV app. ※You need a Weverse Account to watch the content. ※Only one digital code can be registered per one Weverse Account. The code cannot be registered in another account when it is already registered in one account. ※Please note that once you delete your Weverse Shop/Weverse account, your purchase history cannot be restored.
- Name
- Jimin x Jung Kook <Are You Sure?!> PHOTOBOOK
- Company Name/CEO
- Weverse Company Inc. / JOON WON CHOI
- Mail Order Business Registration
- 2022-Seongnam Bundang A-0557
- Phone number
- +82 1544-0790
- support@weverse.io
- Address
- C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Please Note
- This product is made of paper certified by Forest Stewardship Council and printed with biodegradable soy ink.
- Product size and content are subject to change due to certain situations that may arise from the manufacturer.
- There may be cracks, discoloration or color bleeds of the product due to the nature of the materials.
- Please note that the perforations on the outbox can show signs of cracking due to the nature of the material.
- The outbox is used to protect the actual product. Please note that we do not offer exchange or refund due to damages that may occur during the delivery.
- You cannot watch the VOD if you return or exchange the product.
- When you register the digital code, it is deemed that you already used the product, and return/exchange will not be available.
Exchange/Return
- Returns & Exchanges
- Go to [MY or More → My Orders → Order Details] to request a(n) exchange/return.
- Please refer to the FAQ available from Help on Weverse for more information.
- Return & Exchange Period
- Customers can request a(n) exchange/return through the My Orders page or by going to Help on Weverse [Contact us] within 7 days of receiving the product. (In the case of a simple change of mind, only returns are possible and exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help on Weverse [Contact us] to withdraw the purchase order within 3 months of receiving the product and within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to exchange/return the product due to a simple change of mind, the customer will bear the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller will cover the shipping costs.
- Exchange & Return Notes
- Exchange/refund may not be available in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the usage of a Digital Code);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been damaged (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Exchange/refund in each product category may not be available for the following cases:
- -
- [Clothing, bags, shoes, fashion accessories]
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- [Albums, books, video publications]
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- If the seller does not have stock of the product requested for an exchange, the exchange cannot be processed even if an exchange request is submitted; in such cases, the order will be canceled and a refund will be issued with the used payment method.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to exchanges, returns, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or use Help on Weverse [Contact us].
- Please Note
- This product is available for purchase by residents of the seller's country/region. The policies regarding contract withdrawal, refunds, and payments from the seller's country/region will apply.