BTS

[Weverse Global] Notice Regarding Sales Suspension and Refunds for BTS WORLD TOUR 'ARIRANG' Official Merch [GLOBAL EXCLUSIVE] S/S T-SHIRT (CHARCOAL)

Hello from Weverse Global,

the official merch store.


This is a notice regarding "[GLOBAL EXCLUSIVE] S/S T-SHIRT (CHARCOAL)" among the BTS WORLD TOUR 'ARIRANG' official merch.



A quality defect has been identified in the production phase of the product and sales have been halted immediately. We deeply apologize for the disappointment and inconvenience this has caused.


All customers who purchased this item (online or offline) will receive a full refund. You do not need to return the product to receive your refund. A follow-up notice regarding the specific refund schedule will also be posted shortly.


We are investigating the cause of this issue with the manufacturer and will implement stricter quality assurance protocols moving forward. We appreciate your patience and understanding.


Thank you.

Weverse Company Business Info
PHONE NUMBER
(628) 270-1100
COMPANY NAME
Weverse Company Inc.
PRESIDENT
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-one Tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 BUSINESS INFO
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-SeongnamBundangA-0557
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Amazon Web Services, Inc. and NAVER Cloud
EMAIL
ussupport@weverse.io
Some products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

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