BTS・US

Weverse Shop USA Is Moving To A Larger Logistics Facility: Shipping & Exchange/Return Stoppage Notice

Dear customers,


We would like to notify you that Weverse Shop USA will be moving to a larger logistics facility to serve you better.

As the shipping, exchanges, and returns will be stopped during the move, please check the information below.

With our new facility and better logistics service, we promise you to deliver happiness right to your door.


※ You can still place your orders on Weverse Shop USA during the move


<Shipping & Exchange/Return Stoppage Period>


■ Exchange/Return Stoppage Period

9 March 2021 ~ 8 April 2021 (PST)


※ You can still request exchanges/returns during the period above, and we will notify you whether your request is accepted or not. If accepted, the exchanges/returns will begin processing from 9 April (PST)


■ Shipping Stoppage Period

15 March 2021 ~ 1 April 2021 (PST)


※ ‘NEXT DAY SHIPPING’ orders placed during the period above will be shipped from 2 April (PST) and can be canceled before the shipping date.

※ All pre-orders will be shipped out on the dates notified; however, in case of any changes, we will notify you via announcements.


Please note that the periods above may change due to the situations with COVID-19 and our moving process to the new logistics facility.

In such cases, we will notify you of the details immediately, and we will do our very best to complete all the processes as soon as possible.


We kindly ask for your kind understanding.


All Things for Fans, Weverse Shop USA.

Weverse Company Business Info
Tel.
(628) 270-1100
Company Name
Weverse Company Inc.
CEO
Joon Won Choi
Address
C, 6F, PangyoTech-one Tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Business Registration No.
716-87-01158 Business Registration
Mail Order Business Registration No.
2022-SeongnamBundangA-0557
Hosted by
Amazon Web Services, Inc. and NAVER Cloud
E-mail
ussupport@weverse.io
Some products on Weverse Shop are offered by individual third-party sellers. In such cases, Weverse Company Inc. acts solely as an e-commerce intermediary and is not a party to the transaction. Weverse Company Inc. assumes no responsibility for the product information or any transactions conducted by the individual sellers.

© 2026 Weverse Company Inc. or its affiliates (Weverse Japan Inc. & Weverse America Inc.) all rights reserved.