IN THE SOOP SEVENTEEN ver. Season2 VOD Customer Special Gift Request Guide

Hello from Weverse Shop, the official merch store.

Special gift request for IN THE SOOP SEVENTEEN ver. Season2 will be available starting from Mon. January 16, 2023 (KST). 

Check out the details below. 

[IN THE SOOP SEVENTEEN ver. Season2 VOD Customer Special Gift Request Guide]

Please Note

* Eligibility for Special Gifts: Customers who purchased the VOD on the Weverse Shop GLOBAL or JAPAN (websites) and paid for the special gift shipping 

* Shipping Start Date: Wed. February 22, 2023 (global shipping available)

* Request Period: Mon. January 16, 2023, 12:00 PM - Sat. January 28, 2023, 7:59:59 PM (KST)

* Special Gifts 

- 1 set of individual member photocards (13 total) & 1 group photo frame

* How to Request

- Weverse Shop website → SEVENTEEN GLOBAL or JAPAN → Weverse category → IN THE SOOP category → request for the gifts

* Please Note (for Special Gift Request)

- You can make one request per account.

- You need a Weverse Shop account to request for IN THE SOOP SEVENTEEN ver. Season2 VOD special gifts.

- If you’ve requested for special gifts, you cannot cancel the purchase of IN THE SOOP SEVENTEEN ver. Season2 VOD.

- You cannot cancel the special gift request after Sat. January 28, 2023, 7:59 PM (KST). Once you've canceled the special gift request, you can also cancel the purchase of IN THE SOOP SEVENTEEN ver. Season2.

- IN THE SOOP SEVENTEEN ver. Season2 VOD special gifts are only available for customers who purchased the VOD via Weverse Shop GLOBAL or JAPAN (websites) during the pre-order period and paid for the shipping fee of the special gift via the Weverse Shop GLOBAL or JAPAN websites.

- Please note that you cannot cancel your order or application for the special gifts once the order status has changed to "Shipping Soon".

- Shipping to some countries may be unavailable due to the COVID-19 outbreak. For more information regarding shipping delays and restrictions, please check the announcement on Weverse Shop.

* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, Kakao Pay, or Weverse Card.

- If you add Toss or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.

* Important for Customers in South Korea

- If you are ordering from South Korea, please enter the complete shipping address in Korean. Entering a South Korean address in English may lead to delayed or failed delivery as the couriers may not accept the address or have difficulty in processing the delivery.

* Important for International Customers

- Please enter the complete shipping address and the recipient's name in English. In the case where the address and the name contain characters with accent symbols such as é, ç, œ, í, ø, ß, ü, and ñ, please eliminate the symbols.

- Please note that if you place multiple orders to a single address, your orders may be subject to the customs laws of the recipient country, such as the imposition of import tariffs or being held at customs. You are responsible for paying the import tariffs imposed on bulk purchases you make.

※ Please note that entering inaccurate addresses may cause delayed or failed deliveries. If products are lost in transit due to the incorrect address you entered, we will not ship additional products to compensate for the loss, especially for products manufactured in limited quantities. Please double-check your address when you place your order.

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