• LE SSERAFIM

LE SSERAFIM FAN MEETING <FEARNADA> 2023 S/S Official Merch Pickup Guide

This is how you can purchase LE SSERAFIM FAN MEETING <FEARNADA> 2023 S/S official merch on-site:


LE SSERAFIM FAN MEETING <FEARNADA> 2023 S/S light sticks can only be purchased on-site and cannot be ordered in advance online.

You can purchase LE SSERAFIM FAN MEETING <FEARNADA> 2023 S/S official merch that are NOT light sticks by either ordering in advance and picking up on-site, or purchasing on-site. Please refer to the information below for details.


Weverse Shop Pre-purchase for Pickup

Weverse Shop members will be able to purchase the official merch from Weverse Shop GLOBAL when they are near the LE SSERAFIM FAN MEETING <FEARNADA> 2023 S/S venue, and pick up their orders on site.


Purchase Period (KST)

- Sat. March 18, 2023, 10:00 AM - until sold out

- Sun. March 19, 2023, 10:00 AM - until sold out


Pickup Period (KST)

- Sat. March 18, 2023, 10:00 AM - 5:30 PM

- Sun. March 19, 2023, 10:00 AM - 4:30 PM


Pick-up Zone: In front of Olympic Hall Gate 1-2 and Gate 1-3 in Olympic Park


How to Purchase on Weverse Shop and Pick Up On-Site

① Weverse Shop - LE SSERAFIM (GLOBAL) - Purchase products from [On-Site Pick-up Only] under the Pick-up - STADIUM category.

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at the on-site pick-up zone, and receive your purchases.


Light Stick Customer Service Booth Hours (KST)

- Sat. March 18, 2023, 4:30 PM - 7:30 PM

- Sun. March 19, 2023, 3:30 PM - 6:30 PM


Please Note for Merch Purchase

□ Weverse Shop members will be able to purchase the official merch and album on Weverse Shop GLOBAL when they are within a 2.5-km radius of the LE SSERAFIM FAN MEETING <FEARNADA> 2023 S/S venue and pick them up at the venue.

□ Please make your way to the pick-up zone with enough time to spare as there may be a long line.

□ All [On-Site Pick-up Only] products are identical to the products sold at the merch booth on the day.

□ Light sticks cannot be purchased online beforehand to be picked up later at the venue. Light sticks can only be purchased at the venue.

□ Products may sell out early.

□ Do not share the QR code for your purchases. There will be no identity verification process at the Pick-up zone and anyone can pick up your purchased products if they have access to your QR code.

□ Purchases that are not picked up during on-site pick-up hours will be canceled and refunded within 3 business days.

□ For LUCKY DRAW, you can purchase up to 2 per person.

□ For products with options, you can purchase up to 2 for each option per person.

(For example, you can purchase 2 of each sizing option of HOODIE, which sums up to 4 total.)

□ For products without options, you can purchase up to 2 per person.

□ An exchange/refund due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product should there be available stock at the site on that day. Please check the product immediately when you pick up your purchases.

□ Please have your receipt ready when exchanging defective products. You will receive a full refund if the defective product is sold out.

□ The booth operation hours and the availability of the official merch are subject to change.

□ Please note that shopping bags will not be provided or sold at the booth.

□ Please refer to Weverse Shop Customer Service for additional inquiries about picking up on-site.

Weverse Company Business Info
CALL CENTER
(628) 270-1100
COMPANY
Weverse Company Inc.
CEO
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 Business Registration
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-Seongnam Bundang A-0557
HOSTED BY
Amazon Web Services, Inc., NAVER Cloud
e-mail
support@weverse.io
Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

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