Hello from Weverse Global,

the official merch store.

Thank you for entering the Hearts2Hearts 1st Mini Album 'FOCUS' Weverse Global x STUDIO CHOOM Autographed Polaroid Giveaway Event.

Congratulations to all the winners!

An email will be sent to the event winners for confirmation.

The event prize will be shipped to the delivery address you used when you purchased the product. But if the raffle winner provides incorrect or incomplete information (last name, first name, address, and contact information), or if the recipient is not available to accept the delivery or refuses to accept the delivery, the event prize will not be delivered again.

[Please Note]

- Due to the nature of handwriting, the autograph may be slightly smudged.

- The event prize will be shipped to the address entered for the order that won the raffle.

- The event prize will be shipped to the delivery address you used when you purchased the product. But if the raffle winner provides incorrect or incomplete information (last name, first name, address, and contact information), or if the recipient is not available to accept the delivery or refuses to accept the delivery, the event prize will not be delivered again.

- The shipping schedule is subject to change based on the circumstances.

- If you are found selling or transferring the event prize, or committing any other fraud, you will be denied participation or admission for any further events of Hearts2Hearts.

- The special gifts cannot be exchanged for other products.

- The event prizes are made based on the number of raffle winners and cannot be exchanged even when they have defects.

- If you are a winner and must exchange the product you purchased, you must send the product only (excluding the event prize). However, if you want to refund your product, you must return both the product and the gift. If the gift is not returned, your refund cannot be granted.

- The event prize will be shipped via Pantos (a designated logistics partner).

- This event may be changed or canceled without prior notice.