• BTS

[Weverse Shop] Translation Correction of the Plating Material Used for ARTIST-MADE COLLECTION BY BTS : JIMIN] Red Carving Earring

Hello from Weverse Shop, 

the official merch store.


We are deeply sorry to inform you that the English translation of the plating material used for ARTIST-MADE COLLECTION BY BTS : JIMIN] Red Carving Earring was incorrect.


- Incorrect translation: White gold

- Corrected translation: Platinum


The plating used for the Red Carving Earring is platinum (99.9% pure platinum), not white gold.


If you want to cancel your order due to this issue, please follow the steps shown below.

- For customers who purchased during the 1st Round of Pre-orders (Started on Tue. January 18, 2022, 11:00 am): Contact Customer Service by February 28, 2022, and request a return for your order. We will help you receive your refund after the product has been retrieved.

- For customers who purchased during the 2nd Round of Pre-orders (Started on Tue. January 25, 2022, 11:00 am): Cancel your order on Weverse Shop > My > My Orders before June 5, 2022.


We apologize and promise that we will do our best to make sure this problem does not repeat itself.


All things for Fans, Weverse Shop

Weverse Company Business Info
CALL CENTER
(628) 270-1100
COMPANY
Weverse Company Inc.
CEO
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 Business Registration
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-Seongnam Bundang A-0557
HOSTED BY
Amazon Web Services, Inc., NAVER Cloud
e-mail
support@weverse.io
Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

© 2024 Weverse Company Inc. or its affiliates (Weverse Japan & Weverse America Inc.) all rights reserved.