• SEVENTEEN

SEVENTEEN TOUR "FOLLOW" TO SEOUL Official Merch Pickup Guide

Official merch will be available for pickup and purchase at the venue of SEVENTEEN TOUR "FOLLOW" TO SEOUL, at Gocheok Sky Dome on Fri. July 21, 2023, and Sat. July 22, 2023.

You can pre-purchase the products to pick up at the site or purchase them on-site. Please check below for details.


Weverse Shop Pre-purchase for Pickup

Weverse Shop members can purchase the official merch on Weverse Shop GLOBAL and pick them up at the SEVENTEEN TOUR "FOLLOW" TO SEOUL venue.


Purchase Time (KST)

- Fri. July 21, 2023, 11:00 AM - until sold out

- Sat. July 22, 2023, 11:00 AM - until sold out


Pickup Time (KST)

- Fri. July 21, 2023, 11:00 AM - 6:00 PM

- Sat. July 22, 2023, 11:00 AM - 5:00 PM


Pickup Zone: Gocheok Sky Dome soccer field


How to Buy on Weverse Shop and Pick Up On-site

① Weverse Shop - SEVENTEEN (GLOBAL) - Purchase products from [On-Site Pick-up Only] under the PICK UP category

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at the on-site pickup zone and receive your purchases.


Please Note

□ Weverse Shop members will be able to purchase the official merch on Weverse Shop GLOBAL when they are within a 2.5-km radius of the SEVENTEEN TOUR "FOLLOW" TO SEOUL venue and pick them up at the venue.

□ Please make your way to the pickup zone with enough time to spare as there may be a long line.

□ All [On-Site Pick-up Only] products are identical to the products sold at the merch booth.

□ The products may sell out early.

□ Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

□ Purchases that are not picked up during on-site pickup hours will be canceled and refunded within 3 business days.

□ Please note that there are limits on how many products you can buy for each product per person. We ask for your understanding and cooperation.

□ For OFFICIAL LIGHT STICK VER.3, you can purchase up to two per person.

□ For TRADING CARD SET, you can purchase up to ten per person.

□ For LUCKY DRAW, you can purchase up to ten per person.

□ Except for OFFICIAL LIGHT STICK VER.3, TRADING CARD SET, and LUCKY DRAW, you can purchase up to three per person. For products with options, you can purchase up to three per option per person.

(For example, you can purchase three of each size option of WINDBREAKER, which sums up to six total.)

□ A refund/exchange due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product should there be available stock at the site on that day, while the pickup booth is operating. Please check the product immediately when you pick up your purchases.

□ When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

□ The booth operation hours and the maximum number of purchases may change depending on the situation at the venue.

□ Please note that shopping bags will not be provided or sold at the booth.

□ Please contact Weverse Shop Customer Service for additional questions about pickup.


* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.


All Things for Fans, Weverse Shop

Weverse Company Business Info
CALL CENTER
(628) 270-1100
COMPANY
Weverse Company Inc.
CEO
JOON WON CHOI
ADDRESS
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
BUSINESS REGISTRATION NUMBER
716-87-01158 Business Registration
MAIL ORDER BUSINESS REGISTRATION NUMBER
2022-Seongnam Bundang A-0557
HOSTED BY
Amazon Web Services, Inc., NAVER Cloud
e-mail
weverse@weversecompany.com
Some of the products sold on Weverse Shop are offered by individual sellers who use Weverse Shop as their selling platform. Regarding products sold by individual sellers, Weverse Company Inc. is not a party to the e-commerce transactions but an e-commerce intermediary, holding no responsibility for the information or transactions regarding the listed products.

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