• TOMORROW X TOGETHER

[Weverse Shop] TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD / DIGITAL CODE Matte Photocard Exchange

Hello from Weverse Shop,

the official merch store.


We would like to inform customers who purchased TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE during the 2nd round of pre-orders that we have discovered that some of the included photocards were matte, instead of glossy.


This was an oversight during the production and inspection process. We apologize for the inconvenience.


If you have purchased TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE during the 2nd round of pre-orders and received matte photocards, please contact us so we can exchange them for glossy laminated photocards!



[Affected Products]

- TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD

- TOMORROW X TOGETHER MEMORIES : THIRD STORY DIGITAL CODE


[Start Date and Time for 2nd Round of Pre-orders]

- Wed. March 29, 2023, 3:00 PM (KST)


[How to Make Exchange Request]

- Weverse Shop app > My > My Orders > Order Details > Request Exchange

* If the exchange/return button has been deactivated, please go to Weverse Shop app > More > Customer Service > Contact Us to request an exchange.



※ Please note that all TOMORROW X TOGETHER MEMORIES: THIRD STORY DVD / DIGITAL CODE products released after May 26, 2023 include glossy laminated photocards.

※ The glossy photocards you receive from the exchange will be randomly selected. We cannot guarantee that you will receive the same members you got for your matte photocards.


We apologize once again to all customers who purchased TOMORROW X TOGETHER MEMORIES : THIRD STORY DVD / DIGITAL CODE.

We will do our best to exchange your photocards as quickly as we can.



Thank you.


Weverse Company服务商信息
公司
Weverse Company Inc.
CEO
JOON WON CHOI
地址
京畿道城南市盆唐区盆唐内谷路131,C栋6楼(柏岘洞,板桥TECH 1大厦)
营业执照号码
716-87-01158 查看企业信息
通信销售业申报编号
第2022-城南盆唐A-0557号
托管服务商
Amazon Web Services, Inc., NAVER Cloud
电子邮件地址
support@weverse.io
Weverse Shop在售的商品中包括入驻Weverse Shop的个体户在售的商品。Weverse Company Inc.作为通信销售中介商,而非通信销售直接当事方,因此不对个体户在售商品的相关信息及交易负责。

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