- Please Note
- ENGENE MEMBERSHIP(or "membership") can be purchased year-round. (Membership validity: 365 days after the date of purchase)
- You can purchase every available membership of an artist on Weverse Shop (GLOBAL/JAPAN/USA) using a single Weverse Shop account.
- You can get a refund within seven days from the date you purchased the membership. However, you cannot get a refund if you have already used the membership-only benefits.
- If you cancel your purchase or get a refund for your membership after the renewal, the remaining membership period that was valid before the renewal will not be recovered.
- The digital membership card image is renewed for new membership holders and renewed membership holders. If your current membership is still valid, the digital membership card image will remain unchanged.
- If you have a membership for one artist from more than one Weverse Shop (GLOBAL/JAPAN/USA), the renewal period of each membership varies depending on the respective purchase date of each membership.
- ENGENE MEMBERSHIP KIT (or "membership kit") can be separately purchased on 'ENGENE MEMBERSHIP KIT' product page on Weverse Shop.
- The membership kit is optional and you can purchase it on a separate page when it becomes available for purchase (until sold out).
- The physical membership card may not be identical to the image of the digital membership card.
- The renewal special gift(s) will be provided after the customer's membership purchase has been confirmed and completed. You can check the renewal special gift(s) you received on the Weverse app → “More” menu → My Collection → respective community.
- The special gifts for membership renewal may vary per Weverse Shop (GLOBAL/JAPAN/USA) and the concept of the membership.
- The renewal special gift(s) will be provided 30 days after the date of your purchase. This schedule is subject to change.
Description
Information
- Product Name
- ENGENE MEMBERSHIP
- Producer or supplier
- BELIFT LAB Inc.
- Product delivery method
- MEMBERSHIP
- Minimum system requirements or required software
- Not Applicable
- Effects of subscription withdrawal, or contract cancellation or termination
- If you cancel(refund) the payment for your Membership, you will no longer be able to take advantage of Membership benefits.
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
Please Note
- Even when you purchase the official membership, shipping the membership kit may not be available in some countries/regions.
About Return and Exchange
- MEMBERSHIP
- Refunds can be issued within seven days of purchase on [My > My Orders]. However, refunds cannot be issued if any part of the Membership benefits have been claimed, such as:
- ※ Accessing the Membership-only posts on Weverse
- ※ Purchasing members-only products such as the Membership Kit
- ※ Participating in ticket reservations or events reserved for members