Weverse Shop NewJeans 1st EP [New Jeans] Customer Offline Fansign Raffle Winner Announcement

Hello from Weverse Shop,

the official merch store.

We would like to thank everyone who entered the raffle for NewJeans 1st EP [New Jeans] offline fansign. Congratulations to all the raffle winners! 

※ This fansign event will be carried out in compliance with the South Korean government's social distancing guidelines.

👉Check if you won the raffle

How to Check If You’ve Won 

Phoning app> Tap on Messages > ADOR channel > Check the announcement [Weverse Shop Offline Fansign Event] > Tap on the link [Check if you won the raffle]

Offline Fansign Date and Time

Scheduled Date: Sun. August 21, 2022, 7:00 PM (KST) 

Location: Winners will be notified separately via their Event Applications page.

ID Verification and Wristband Distribution

6:00 PM - 6:30 PM (KST)

Venue Admission Time

6:30 PM - 6:50 PM (KST)

※ You will not be allowed to enter the venue before or after the venue admission time. You will not be allowed to enter the venue once the fansign event starts. 

※ You will not be allowed to leave/re-enter the venue once you enter, except for bathroom breaks. You will need to show your wristband to re-enter the venue.   

Fansign Duration

1 minute per member, 5 minutes total 

(The fansign will proceed in the order of the event application.)

Fansign Autographed Album

One of the albums you purchased will be signed by the artist and handed to you directly after the event ends.

Questions and Answers

Contact us on Weverse Shop Customer Support.

※ The event is subject to change or cancellation due to the COVID-19 prevention measures issued by the South Korean government or circumstances at the event venue or location

Please Note (Admission process)

1. The name, the photo, and the date of birth on your photo ID will be checked before entering the venue. You will be restricted from entering the fansign if the information of your photo ID does not match the information submitted for the raffle entry. Please make sure to bring a valid photo ID for verification.

※ What is a valid photo ID?

- South Korean nationality: South Korean Resident Registration Card, Driver’s License, Passport (issued before December 21, 2020), South Korean Youth Card (issued by community service centers)

- Non-South Korean nationality: Passport, Certification of alien registration

* Other IDs (e.g. student IDs) are not allowed.

* Those who submit passports issued after December 21, 2020 must submit passport information verification documents together with the passport to be verified.

* All IDs must be presented physically and must not be expired, to be considered valid.

2. International participants can ONLY be verified with the English name on their passport.

3. The raffle winner QR code will be checked, when we’re verifying your identity before entering the venue. A picture of the QR code will not be accepted. Please open your Phoning app and show us the QR code on your Phoning app when the staff asks for your QR code. 

4. You will be denied entry if you lost your wristband or your fansign order number ticket.

5. You will not be allowed to leave/re-enter the venue once you enter, except for bathroom breaks. You will need to show your wristband and/or your fansign number ticket to re-enter the venue.  

Please Note (When you’re participating in the fansign)

1. Only the raffle winners can participate in the fansign event (1 admission for 1 participant), and the invitation cannot be transferred to another person. If you are found selling or transferring the winning raffle, or committing any other fraud, you will be denied admission to all events with this artist in the future.

2. The seats will be randomly assigned. Changing seats in any way will be strictly prohibited. If you do not observe these guidelines, the staff may ask for your cooperation and you may be escorted off the premises. You may bring up to 1 video-recording or photo-taking device in addition to your cell phone. 

3. The name you entered into the raffle will be signed by the artist(s), and signed only on the album. 

4. You can only give hand-written letters as your gift to the artist. Please note that the letters will be collected in a box before entering the fansign venue, and cannot be directly handed to the artists. Any other gifts will not be accepted.

5. Photo props for the artists are not allowed. We ask for your understanding.

6. You are strictly forbidden from video-recording or voice-recording while you get your album autographed. 

7. If the raffle winner cannot attend the fansign event, the signed album will be delivered to the address submitted at the time of purchase. But if additional shipping costs arise due to the customer’s circumstances, such as 1) incorrect or incomplete information provided by the raffle winner (last name / first name / address / contact information), 2) refusal to pay appropriate custom duties, or 3) the recipient not being available to accept the delivery or refusal to accept the delivery, the additional shipping costs must be borne by the customer. Weverse reserves the right to issue a refund for the product if the delivery cannot be completed due to the customer’s circumstances.

8. Fans who violate fanclub etiquette may be restricted from participating in the fansign, or escorted off the premises without prior notice. This applies to all raffle winners.

9. Please refrain from asking inappropriate favors to the artists and causing disruptions during the event. If you show any inappropriate behaviors toward the artists and staff, you may be escorted off the premises. Also, you may be restricted from participating in events in the future. 

COVID-19 Prevention Guidelines at the Fansign

1. The raffle winners must not be a confirmed case on the day of the fansign, or released from quarantine prior to the fansign to be allowed to participate in the fansign.

2. Your body temperature will be measured before you enter the venue. If your temperature is higher than 37.5°C, you will be asked to test yourself using a COVID-19 test kit, provided by the staff. If your kit test result is positive, you will be prohibited from participating in the fansign.

3. There will be transparent partitions between you and the artist. Please observe medical guidelines (wearing masks, washing hands, etc.) inside and out of the fansign event. If you do not observe these guidelines, you may be escorted out of the premises.  

4. You will be escorted out of the premises if you refuse to wear your mask, or consume food (other than water) inside the venue. You will not be allowed to cancel your purchases or request refunds if you are escorted off the premises for your inappropriate behavior. Please remember to wear your mask during the fansign!

5. If you do not observe the guidelines above, you may cause delays for the event and as a result you may be restricted from participating in the fansign event.

6. Do not visit the event venue if you are not one of the raffle winners, to prevent the spread of COVID-19.