- Please Note
- NCTzen WISH MEMBERSHIP(or "membership") can be purchased year-round. (Membership validity: 365 days after the date of purchase)
- You can purchase every available membership of an artist on Weverse Shop (GLOBAL/JAPAN) using a single Weverse Shop account.
- You need to use the same account for Weverse and Weverse Shop to fully enjoy the membership-only benefits.
- You can get a refund within seven days from the date you purchased the membership. However, you cannot get a refund if you have already used the membership-only benefits.
- ※ Please read 1) Membership-Only Benefits, 2) Please Note, and 3) Frequently Asked Questions below ※
Description
Information
- Product Name
- NCTzen WISH MEMBERSHIP
- Producer or supplier
- SM Entertainment Co., Ltd.
- Terms and recommended usage period
- You must use the identical account for Weverse and Weverse Shop in order to receive your Membership benefits.
- Product delivery method
- Membership
- Minimum system requirements or required software
- Not Applicable
- Effects of subscription withdrawal, or contract cancellation or termination
- If you cancel(refund) the payment for your Membership, you will no longer be able to take advantage of Membership benefits.
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
Please Note
- Shipping of membership kits to some countries may not be available, even when you join the official membership.
About Return and Exchange
- MEMBERSHIP
- Refunds can be issued within seven days of purchase on [My > My Orders]. However, refunds cannot be issued if any part of the Membership benefits have been claimed, such as:
- ※ Accessing the Membership-only posts on Weverse
- ※ Purchasing members-only products such as the Membership Kit
- ※ Participating in ticket reservations or events reserved for members