SEVENTEEN Random Box 2023
$48.37
- Purchase Notice
- You can buy up to 1.
Description
Shipping Country/Region
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Information
- Product Name
- SEVENTEEN Random Box 2023
- Product material
- Varies among products
- Size(mm)
- 550 * 400 * 275
- Manufacturer
- Varies among products
- Country of manufacture
- Varies among products (Korea, China, Vietnam)
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Instructions for care and handling
- Be careful not to hurt your hand from sharp edges. Keep away from hot, humid places and direct sunlight. Do not use it for purposes other than originally intended. Keep away from fire. Do not put in your mouth or suck on it.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
About Return and Exchange
- Important Information
- This product is composed of five to six randomly selected merch items per box. The included items vary between boxes.
- Some of the merch items included in the boxes may have slight discoloration or minor packaging damages due to the extended storage period. Please note that this is not a product defect and cannot qualify for exchanges/returns.
- Due to the nature of this product, you cannot select the member, color, size, etc., of the merch products you receive. Please note that this is not a product defect and cannot qualify for exchanges/returns.
- Due to the nature of this product, you cannot choose specific merch items you want or request partial exchanges/returns.
- Partial exchanges are not available even for defective products. Full exchanges are available instead.
- Additional shipping fees will apply to this product, according to the courier's policies.
- Exchange/Refund will not be possible if:
- The items do not have your preferred options (specific mobile phone model, clothing size etc.) (Refund due to change of mind is available)
- Product packaging is opened when refund is requested due to customer’s change of mind
- There are signs of the product being worn, tags are removed, packaging is removed or for any other cause for reduction in product value
- Return & Exchange Request
- You can request return or exchange by going to My > My Orders > Order Details OR by checking our FAQ.
- Return & Exchange Period
- Return & exchange requests must be made within 7 days of receiving the order.
- If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order.
- (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product.)
- Return & Exchange Cost
- If the customer wants to return the product(s) due to a change of mind, the customer is responsible for and must pay the shipping fee to send the product(s) back for return.
- In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned.
- Grounds for Denying Return & Exchange
- We reserve the right to deny returns due to a change of mind or in case of opened product(s).
- We reserve the right to deny returns if the value of product(s) is deemed to be depreciated due to any trace of product usage, removal or label or tags, or disposal of product box or wrapping.
- Compensation for Consumer Damages and Refund Delays
- Return & exchange requests must be made within 7 days of receiving the order.
- If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order.
- (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product. As for door-to-door delivery via DHL, a claim can be filed within 30 days after the order has been shipped out. Please note that after 30 days as mentioned above, you may not be able to file a claim.)
- For international customers
- Some of the policy above are only applicable to customers in South Korea. For international customers, please check FAQ to find more details about return and exchange policy for international orders.