SEVENTEEN CAFE in SEOUL Official Merch Pickup Guide

Hello from Weverse Shop,

the official merch store.

<SEVENTEEN CAFE in SEOUL> official merch will be available for pickup and purchase from Thu. May 4, 2023 to Sun. May 28, 2023.

Weverse Shop Pre-purchase for Pickup

Weverse Shop members can purchase the official merch and pick them up at <SEVENTEEN CAFE in SEOUL>.

Purchase Dates and Time (KST)

Dates:

- Thu. May 4 - Sun. May 7, 2023

- Fri. May 12 - Sun. May 14, 2023

- Fri. May 19 - Sun. May 21, 2023

- Fri. May 26 - Sun. May 28, 2023

Time: 10:30 AM - 8:30 PM

Pickup Dates and Time (KST)

Dates:

- Thu. May 4 - Sun. May 7, 2023

- Fri. May 12 - Sun. May 14, 2023

- Fri. May 19 - Sun. May 21, 2023

- Fri. May 26 - Sun. May 28, 2023

Time: 11:00 AM - 9:00 PM

※ Pickup zone will be open every Friday, Saturday, and Sunday after Sun. May 7 until the end of the event.

※ Purchase time and pickup time are different.

Pickup Zone:

Weverse Shop PICKUP ZONE

B1, 426, Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea

How to Buy on Weverse Shop and Pick Up On-site

① Weverse Shop - SEVENTEEN GLOBAL - Purchase products from [On-Site Pick-up Only] under the PICK-UP category

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at Weverse Shop PICKUP ZONE and receive your purchases.

Please Note

□ <SEVENTEEN CAFE in SEOUL> official merch for pickup are sold in limited daily quantities. Therefore, the products may go out of stock early.

□ Weverse Shop members will be able to purchase the official merch on Weverse Shop GLOBAL when they are within a 2.5-km radius of <SEVENTEEN CAFE in SEOUL> and pick them up at the Weverse Shop PICKUP ZONE.

□ Please make your way to the venue with enough time to spare as there may be a long line.

□ All [On-Site Pick-up Only] products are identical to the products sold at Merch. Shop at the venue.

□ Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

□ Purchases that are not picked up during on-site pickup hours on the purchase day will be canceled and refunded within 3 business days.

□ The maximum number you can purchase is different by product. Please refer to the details page of each product.

□ If you wish to return Luggage Tag or Tray&Table Mat Set, you must return the special gifts as well. If you lose the whole or parts of the product by negligence, you cannot return them.

□ An exchange/refund due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product should there be available stock at the site on that day. Please check the product immediately when you pick up your purchases.

□ When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

□ The operation hours of Weverse Shop PICKUP ZONE and the purchase limit of the products may change depending on the circumstances at the site.

□ Please note that shopping bags will not be provided at Weverse Shop PICKUP ZONE.

□ Please contact Customer Service of Weverse Shop if you have more questions.

* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.

All Things for Fans, Weverse Shop