Hello from Weverse Global,

the official merch store.

Please read below for the details on the pickup for BTS WORLD TOUR 'ARIRANG' IN EUROPE.

[Weverse Shop Purchase and Pickup]

Weverse members can purchase the official merch and album on BTS Weverse Shop and pick them up at the pickup locations prepared separately from the concert venue.

Purchase official merch and albums for BTS WORLD TOUR ‘ARIRANG’ online via Weverse Shop and visit the designated pickup locations for quick and easy pickup!

Please check the notice to be posted in the future for more information on the operation period, location, and reservation guide for the pickup of each concert location.

[Official Merch]

* Purchase:

- Madrid: June 24 - June 28

- Brussels: June 29 - July 3

- London: July 4 - July 8

- Munich: July 9 - July 13

- Paris: July 15 - July 19

* Pickup:

- Madrid: June 25 - June 28

- Brussels: June 30 - July 3

- London: July 5 - July 8

- Munich: July 10 - July 13

- Paris: July 16 - July 19

[Official Album]

* Purchase:

- Madrid: June 25 - June 28

- Brussels: June 30 - July 3

- London: July 5 - July 8

- Munich: July 10 - July 13

- Paris: July 16 - July 19

* Pickup:

- Madrid: June 25 - June 28

- Brussels: June 30 - July 3

- London: July 5 - July 8

- Munich: July 10 - July 13

- Paris: July 16 - July 19

※ The schedule is based on local city time and is subject to change depending on venue conditions.

※ Detailed schedules, including pickup location operating hours for each city, will be provided in separate notices for each concert date.

[Pickup Zone]

- Designated pickup locations for each concert (Located outside the venue; please refer to the specific performance notice for details).

[Official Merch & Album Purchase & Pickup Guide on Weverse]

① Weverse → Shop on the bottom left → BTS (Global) → 'ARIRANG' Pickup category → Purchase products with the PICKUP tag of each city

※ Please schedule your pickup time in advance when placing your order. (Required)

② Weverse → More → Order History → Check your QR code

※ Tap on the [Save QR for Offline Use] button in the order details page to access it even in offline environments or areas with weak signal. (Weverse → More → Saved QR Codes)

③ Arrive at the pickup location during your reserved time slot and present your QR code to the staff to receive your purchases.

* Notes on pickup reservations

- Please note that network connectivity issues may occur due to the large number of people gathered at the pickup locations.

- Please save your QR code by tapping on the [Save QR for Offline Use] button in the order details page for offline use after completing your purchase.

- Once saved, your QR code can be accessed instantly by going to the Weverse app → More → Saved QR Codes, even in areas with unstable or no network connection.

※ Please note that if you change your reservation time after placing an order, you must tap the [Save QR for Offline Use] button again while connected to the internet to ensure that the updated time is correctly reflected in the “Saved QR Codes” page.

Notes on pickup

- Please adhere to your reserved pickup time. Visitors will be prioritized according to their scheduled slots.

※ e.g., If your reserved time slot is 1:00 PM - 1:30 PM, you must arrive at the pickup location during that time to pick up your product.

- Early entry before your reserved pickup time is not permitted. If your reservation time has passed, please check the app to see if rescheduling is available and update your time slot accordingly.

Please note that admissions may be delayed or restricted depending on the circumstances even if you’ve successfully rescheduled your reservation time.

- If you have multiple orders on the same day, you can combine them into one pickup window to pick up your order together. Please have the QR code ready for all of your orders at the pickup counter as the QR code will be issued for each order.

- The QR code provided on Weverse Shop is for your personal use only. Presenting a printed copy or a captured image of the QR code will not be accepted.

- Network connection at the venue may be unstable. Please follow the instructions in the notice to download your QR code for offline use in advance.