Hello from Weverse Global,

the official merch store.

Official merch will be available for purchase and pickup at BTS WORLD TOUR 'ARIRANG' IN GOYANG held at the Main Stadium, Goyang Sports Complex from Wed, April 8, 2026 to Sun, April 12, 2026 (KST). You can pre-purchase the products on Weverse Shop and pick them up on-site. Please check below for details.

[Official Merch Purchase & Pickup Guide on Weverse]

Weverse members can purchase the official merch on BTS Weverse Shop and pick it up at the BTS WORLD TOUR 'ARIRANG' IN GOYANG venue.

Weverse Official Merchandise Pickup Booth

* Purchase

- Wed, April 8, 2026, 8:30 AM - 5:30 PM (KST)

- Thu, April 9, 2026, 8:30 AM - 5:30 PM (KST)

- Fri, April 10, 2026, 8:30 AM - 5:30 PM (KST)

- Sat, April 11, 2026, 8:30 AM - 5:30 PM (KST)

- Sun, April 12, 2026, 8:30 AM - 5:30 PM (KST)

* Pickup:

- Wed, April 8, 2026, 9:00 AM - 6:00 PM (KST)

- Thu, April 9, 2026, 9:00 AM - 6:00 PM (KST)

- Fri, April 10, 2026, 9:00 AM - 6:00 PM (KST)

- Sat, April 11, 2026, 9:00 AM - 6:00 PM (KST)

- Sun, April 12, 2026, 9:00 AM - 6:00 PM (KST)

* Pickup Zone

- Exhibition 6, GOYANG KINTEX 2

* How to Buy Official Merch on Weverse and Pick Up On-site

① Weverse → Shop on the bottom left → BTS (Global) → Pickup category → Purchase products with the PICK-UP tag.

※ Please schedule your pickup time in advance when placing your order. (Required)

② Weverse → More → Order History → Check your QR code

③ Arrive at the official merch booth during your reserved time slot and present your QR code to the staff to receive your purchases.

※ Do not share your QR code. Since there is no additional identity verification at the pickup booth, anyone with access to your QR code will be able to collect your purchases.

※ e.g., If your reserved time slot is 9:00 AM - 10:00 AM, you must arrive at the booth between 9:00 AM and 10:00 AM to pick up your product.

※ Please adhere to your reserved pickup time. Visitors will be prioritized according to their scheduled slots.

※ Early entry before your reserved pickup time is not permitted. Late arrivals may face delays or restricted entry, depending on on-site conditions.

※ Please refer to the notice that will be announced separately for more details on making a pickup reservation.

* Official Merch Purchase Limit

- Purchase limits may vary by product. Please refer to the product details page for more information.

- Purchase limits for each product may change based on the on-site stock availability. Please check the product guides and banners at the venue on the day of the event.

[Please Note]

Weverse members will be able to purchase the official merch on Weverse Shop when they are within a 5-km radius of the BTS WORLD TOUR 'ARIRANG' IN GOYANG venue and pick them up at the venue.

The QR code provided on Weverse Shop is for your personal use only. Presenting a printed copy or a captured image of the QR code will not be accepted.

No additional identity verification will be conducted at the booth. To prevent unauthorized pickup, please do not share your QR code or expose it to others.

The products may go out of stock early due to limited quantity.

Please note that booth open hours may change depending on the circumstances on site.

Please do not spend the night outside the venue on the previous day. Your safety will not be guaranteed, and the staff may disperse the lines.

Orders not picked up on the day of purchase will be automatically cancelled after the on-site pickup booth closes on the same day.

Automatically canceled orders will be refunded within three business days.

To ensure the best customer experience, there will be a purchase limit for each product per person. Failure to cooperate with purchase limits may result in staff intervention.

Do not purchase illegal products. BTS WORLD TOUR 'ARIRANG' IN GOYANG official merch is available for purchase only at the official booth at the venue and Weverse Shop. Please be aware that purchasing unauthorized products may result in damage or other issues.

Please note that shopping bags will not be provided at the booth.

Defective items can be exchanged after confirming your order details. (If the item is out of stock, a refund will be issued instead.)

For any other questions regarding on-site pickup, please find a staff member at the venue.

[On-site Pickup Exchange and Refund Guide]

1) Exchanges

* Exchanges are available only within 14 days of purchase.

* During the booth operation period, exchanges can only be made at the booth. Please bring the product and order details with you.

* For exchanges after the booth operation period, please contact Weverse Help.

* For random products, exchanges are available only for defective items.

2) Refunds

* Refunds are available only at the on-site booth during the operation period.

* Please bring the purchased product and the order details for a refund.

3) Please Note

* Exchange and refund are not available in the following cases.

- If the product is lost, damaged, or destroyed due to customer negligence, including damaging or losing the product label (cutting or damaging tags, packaging, etc.)

- If there are signs of contamination, odor, wear, perfume, washing, or use of the product

- If the value of the product has decreased to the point where it cannot be resold

* If the product you wish to exchange is out of stock, an exchange will be unavailable and refunded instead. Please note that refunds are not available after the on-site booth operation period ends.

Payment Information

- You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD, JPY, CNY or MXN, you can pay with available payment methods for each currency.

USD - PayPal, Eximbay, Alipay+, WeChat pay, and Grab pay

JPY - PayPal, Eximbay, Alipay+, and WeChat Pay

CNY - Eximbay, Alipay+, and WeChat Pay

MXN - PayPal

Thank you.