BTS

[Weverse Global] Notice Regarding Sales Suspension and Refunds for BTS WORLD TOUR 'ARIRANG' Official Merch [GLOBAL EXCLUSIVE] S/S T-SHIRT (CHARCOAL)

Hello from Weverse Global,

the official merch store.


This is a notice regarding "[GLOBAL EXCLUSIVE] S/S T-SHIRT (CHARCOAL)" among the BTS WORLD TOUR 'ARIRANG' official merch.



A quality defect has been identified in the production phase of the product and sales have been halted immediately. We deeply apologize for the disappointment and inconvenience this has caused.


All customers who purchased this item (online or offline) will receive a full refund. You do not need to return the product to receive your refund. A follow-up notice regarding the specific refund schedule will also be posted shortly.


We are investigating the cause of this issue with the manufacturer and will implement stricter quality assurance protocols moving forward. We appreciate your patience and understanding.


Thank you.

Weverse Company Business Info
Tel.
(628) 270-1100
Company Name
Weverse Company Inc.
CEO
Joon Won Choi
Address
C, 6F, PangyoTech-one Tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Business Registration No.
716-87-01158 Business Registration
Mail Order Business Registration No.
2022-SeongnamBundangA-0557
Hosted by
Amazon Web Services, Inc. and NAVER Cloud
E-mail
ussupport@weverse.io
Some products on Weverse Shop are offered by individual third-party sellers. In such cases, Weverse Company Inc. acts solely as an e-commerce intermediary and is not a party to the transaction. Weverse Company Inc. assumes no responsibility for the product information or any transactions conducted by the individual sellers.

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