- 안내사항
- Merch Box #20는 ARMY Membership: Merch Pack 가입자 대상으로 구매 가능합니다.
- Merch Box #20 판매 기간: 2024.12.10 2:00:00 PM(KST) ~ 2025.1.9 11:59:59 PM(KST)
- 머치박스 구매 후 멤버십을 탈퇴한 경우에도 이미 구매하신 머치박스는 예정대로 배송됩니다.
- Merch Box #20는 2025년 5월 이후 순차 출고 됩니다. 다만, 주문 폭주, 공급사 입고 지연, 배송사 문제, 자연재해 등 불가피한 사정의 경우 출고가 지연될 수 있으며 이 경우 자세한 사유 및 예상 출고 기한은 사전에 별도 공지사항으로 안내될 예정입니다.
- Merch Box #20 구매 시, 멤버십 환불이 불가능합니다.
상품 설명
배송국가/지역
로그인 후 배송 가능 국가/지역을 확인 할 수 있습니다.
상품 고시정보
- Product and model name
- Merch Box #20
- 상품 크기
- 상세페이지 참고
- 재질
- OUT BOX / 1EA: PAPER MEMORIAL COIN SET / 1EA (COIN 8EA): ACRYLIC/ZINC ALLOY(COIN) POUCH / 1EA : POLYESTER PHOTO (STAND) / 1EA:PAPER
- 법에 의한 인증, 허가 등을 받았음을 확인할 수 있는 경우 그에 대한 사항
- 해당 없음
- 제조국
- Korea / China
- 제조자
- 주식회사 빅히트뮤직
- 주의사항
- 날카로운 부분에 손이 베일 수 있으니 주의하십시오.
- 품질 보증 기준
- 관련 법 및 소비자분쟁 해결 기준에 따름
- 소비자 보호를 위한 판매 방침
- 소비자 보호를 위한 판매 방침 1. 이 제품의 사용연령은 만 14세 이상입니다. 2. 당사는 어린이용품으로 오인될 광고를 하지 않습니다. 3. 당사와 독점 계약된 지정된 장소에서만 판매합니다. 4. 당사 제품은 만 14세 이상을 대상으로 설계 및 개발됩니다. 5. 당사 제품에 부착되는 표시라벨에 대한 임의 변경을 금지합니다.
상품 유의사항
- 아웃박스 사이즈 및 구성 내용은 제작사 사정에 따라 변경될 수 있습니다. 양해 부탁 드립니다. 아웃박스는 상품을 보호하기 위한 충격 방지제로 경미한 스크래치 및 변색이 있을 수 있습니다.
- 제품 디자인은 일부 변경될 수 있으며, 모든 제품들은 측정 방식에 따라 사이즈에 차이가 있을 수 있습니다.
- 화면 해상도, 컬러 설정에 따라 제품이 왜곡되거나 컬러가 다르게 보일 수 있습니다.
- 제조 과정 시 마무리 작업 단계에서 발생하는 미세한 스크래치는 불량이 아닙니다.
반품/교환 정보
- RETURN, REFUND AND EXCHANGE POLICIES
- Please understand that ALL SALES ARE FINAL once the product has been delivered, except in the case of broken, missing, or defective products. In the unlikely event that any products you have ordered and received from us are defective, broken, or missing upon delivery to you, we will accept and process return requests from you for such items in connection with our return policy as set forth below.
- A failure by you to follow the procedure described below for returns may result in our having to reject a requested return.
- Product orders may be cancelled (as described below), but only up until the payment is completed. After the item is released, your request for a refund or exchange is subject to our regular return policy as set forth here.
- Return & Refund/Exchange Requests
- Information along with a picture of the defective product or other evidence with the original initial shipment label [Order Number, Your Name, Shipping Address] is needed for the process.
- Please note that all returned items must have the original tags still intact. In addition, the product must be in its original packaging, if applicable, in the same condition it was received by you.
- For Refunds:
- If you have requested a refund, you must complete the process for returns. Please follow the directions in our FAQ page. Once we receive your returned item, our team will review your request and inspect the item.
- If approved, the money should be refunded to your original method of payment within approximately seven (7) business days of our notice to you. However, note that payment companies are different in the amount of time it takes for them to confirm a payment; so, it may take additional time for the refund to show up in your bank/card statement or other statement.
- For Exchanges:
- In the unlikely event that you receive a damaged or defective item, we are happy to exchange the item for a new one. Once we receive the returned item, our team will review and inspect the item. If approved, we will send you a new item again.
- Cancellations
- You may cancel an order only until the “Cancel Order” button is activated. Once an item you have purchased is released or shipped, you can return the item for a refund or exchange only if the item is defective, broken, or missing, and only in accordance with the above-described procedures.
- Please understand that the “Cancel Order” button activates only after you see “PAYMENT COMPLETED”.
- Late or Missing Refunds
- If you requested a refund but have not yet received it within a reasonable time after hearing from us, please check your refund account information (PayPal, Credit Cards, etc.). Refunds can only be made to the card or account you used to make your original purchase, and cannot be refunded to another card or account. Please make sure that the refund account details are the same as those used in the purchase order.
- Please note that refunds from a merchant can take up to seven (7) business days or longer in order to be processed. It is important to note that during this time the original purchase could still be listed on your account and accrue interest if you carry a balance on your credit card.
- If you still have not received your refund seven (7) business days after notice from us that we have approved your return and refund request, please contact us through “1-on-1 Support”.
- Grounds for Refusing Returns or Requests for Refund/Exchange
- * We reserve the right to refuse any returns or requests for refund/exchange for reasons, including the following:
- 1. if the product has been opened or used;
- 2. if the product is damaged, worn, soiled or altered, and we have determined that this condition of the product was not as the product was received by you;
- 3. if you have removed the labels or tags or disposed of the original product box, packaging, or wrapping;
- 4. if we determine that the product did not arrive to you broken or defective; and
- 5. if you are attempting to return the product after it was shipped to you simply because you changed your mind about the purchase.
- Revised. September 14, 2020.