品切れ
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- 販売のお知らせ
- お一人様3点までご購入いただけます。
- 第一次予約販売期間中にご注文の場合とは、発送予定日が異なりますので、ご注意ください。
商品情報
- Product Name
- 2022 Season's Greetings
- Producer or supplier
- Play Company Corp.
- Terms and recommended usage period
- Digital codes are services that allow you to watch high definition VODs on Weverse. Register/verify the code on the card to watch the VOD. You need a Weverse Account to watch the content. You can watch the content forever with one time registration. One digital code can be registered per one Weverse Account. The code cannot be registered in another account when it is already registered in one account.
- Product delivery method (e.g., CD, download, real-time streaming)
- Digital Code Card
- Minimum system requirements or required software
- Not Applicable
- Effects of subscription withdrawal, or contract cancellation or termination
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
- Name
- 2022 Season's Greetings
- 商号名/代表者
- Weverse Company Inc. / JOON WON CHOI
- 通信販売業申告
- 2022-Seongnam Bundang A-0557
- 電話番号
- +82 1544-0790
- メールアドレス
- support@weverse.io
- 所在地
- C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
注意事項
- サイズや構成内容は制作元の事情により変更になる場合がございます。予めご了承ください。
- OUT BOXは商品を保護するためのものであり、細かい傷や変色がある場合がございます。
- 商品を交換・返品すると、当該VODを視聴することができません。デジタルコードを登録すると、商品は使用済みとみなされ、交換・返品は対応いたしかねます。
交換・返品のご案内
- Returns & Exchanges
- Go to [MY or More → My Orders → Order Details] to request a(n) exchange/return.
- Please refer to the FAQ available from Help on Weverse for more information.
- Return & Exchange Period
- Customers can request a(n) exchange/return through the My Orders page or by going to Help on Weverse [Contact us] within 7 days of receiving the product. (In the case of a simple change of mind, only returns are possible and exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help on Weverse [Contact us] to withdraw the purchase order within 3 months of receiving the product and within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to exchange/return the product due to a simple change of mind, the customer will bear the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller will cover the shipping costs.
- Exchange & Return Notes
- Exchange/refund may not be available in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the usage of a Digital Code);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been damaged (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Exchange/refund in each product category may not be available for the following cases:
- -
- [Clothing, bags, shoes, fashion accessories]
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- [Albums, books, video publications]
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- If the seller does not have stock of the product requested for an exchange, the exchange cannot be processed even if an exchange request is submitted; in such cases, the order will be canceled and a refund will be issued with the used payment method.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to exchanges, returns, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or use Help on Weverse [Contact us].
- 注意事項
- 当該商品は、販売者が属する国・地域にお住いのお客様に販売されます。当該商品については、販売者が属する国・地域における契約申込撤回、払い戻し、決済に関するポリシーが適用されます。
