- Information
- Merch Box #2 is available to the membership holders of ARMY Membership: Merch Pack offered year-round.
- The Merch Box can only be purchased through the Weverse Shop (GLOBAL, USA or JAPAN) you have purchased your membership from.
- Merch Box #2 will be shipped out the quarter following your date of purchase. However, the shipping schedules are subject to change. Further notice on the shipping schedules will be provided.
- Merch Boxes scheduled to be released will be introduced on the “MEMBERSHIP” menu on Weverse Shop in order.
Descripción
País/región de envío
Puedes ver la lista de países/regiones que tienen envío disponible cuando inicias sesión.
Información
- OUTBOX 1PC
- 361 x 220 x 148 mm / Paper
- TRAY 1PC
- 355 x 200 x 12 mm / Melamine
- BASKET 1PC
- 355 x 217 x 140 mm / PP
- PLATE 2PCS
- 100 x 290 x 15 mm / PP
- BOWL 2PCS
- 140 x 70 mm / PP
- CUP 2PCS
- 74 x 103 mm / PP
- SPOON & FORK 2SET
- 30 x 165 mm / PP
- TABLE CLOTH 1PC
- 480 x 480 mm / Cotton
- TATTOO STICKER 2PCS
- 85 x 90 mm / PET
- PHOTO CARD 1PC
- 100 x 70 mm / Paper
Atención
- The size of the outer box and contents are subject to change due to circumstances of the manufacturer. Thank you in advance for your consideration. There may be minor scratches and discoloration on the outer box, as the box functions as protection for the contents inside.
- Product designs are subject to change. Dimensions may vary based on measuring method.
Información sobre intercambios y devoluciones
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.