Hello,

This is Weply.

We would like to inform you of some updates to the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP benefits.

To create a concert experience that can be enjoyed by diverse audience, starting September 24, 2019, only one application may be submitted by each individual for BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP benefits that are exclusive to the individual, such as concert ticket raffles, early reservation and TV broadcast audience participation.

※ Any benefits are subject to cancellation should it be determined that one individual has submitted multiple applications. Repeated attempts to apply multiple times may result in a temporary or permanent limitation of membership benefits. 

This update will apply to newly registered users and users who have purchased their ARMY Membership before September 3, 2019. Any user who wishes to decline these new terms may request a refund of his or her membership by 4:00 p.m., September 16 (Mon.), 2019 to the Weply customer service center. Refunds will begin processing from September 17 (Tues.), 2019 in the order the requests are received. 

※ If a user who has already won a ticket in a raffle and made the payment cancels his or her membership for a refund, the winning ticket and reservation will automatically be canceled

We will continue to strive to provide you with the best fan club and concert-going experience we possibly can.

Thank you.

All things for Fans, Weply.