• BTS

Notice on Error Correction of Colors of the Graphic on Dna. Turtleneck Sweater Product of BTS Weverse Shop Black Friday Official Merchandise

Hello.

This is Weverse Shop, your official merchandise store.


We would like to inform you about the colors of the graphic on the ‘Dna. Turtleneck Sweater of the BTS Weverse Shop Black Friday official merchandise’ that was on sale from November 25.


The colors of DNA song themed graphic colors on the sweater displayed on the sales page were incorrectly displayed due to a communication error during the process.

We apologize for causing any confusion to all customers who have purchased this product.


[How the display would be corrected]

- BK (Black) Option M: Blue > White

- GY (Gray) Option M: White > Blue


We would like to inform you that product specifications, including the sweater’s color, shape, size, and materials, remain unchanged except for the color of the graphic.

We would like to ask for your kind understanding, and if you would like to have a refund due to the changed color, please submit a “refund request” or use the 1:1 Inquiry by going to the customer service center menu on Weverse Shop.


If you have any inquiries related to this issue, please contact the customer service center at any time. We will strive to pay close attention to our operation to ensure that similar issues do not occur again.

Thank you.

All Things for Fans, Weverse Shop


Información de negocios de Weverse Company
EMPRESA
Weverse Company Inc.
Director General
JOON WON CHOI
DIRECCIÓN
C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, República de Corea
NÚMERO DE REGISTRO COMERCIAL
716-87-01158 Registro de negocios
NÚMERO DE REGISTRO COMERCIAL DE PEDIDOS POR CORREO
2022-Seongnam Bundang A-0557
ORGANIZADO POR
Amazon Web Services, Inc., NAVER Cloud
Dirección de correo electrónico
weverse@weversecompany.com
Algunos de los productos vendidos en Weverse Shop son ofrecidos por vendedores particulares que utilizan Weverse Shop como plataforma de venta. En cuanto a los productos vendidos por vendedores particulares, Weverse Company Inc. no es partícipe de las transacciones de comercio electrónico, sino un intermediario de comercio electrónico, que no se responsabiliza por la información o transacciones relativas a los productos mencionados.

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