About a Defective Item and Printing Issue in 2020 BTS WINTER PACKAGE

Hello from Weply, the official merch store.

We would like to provide you more information regarding a defective item and printing issue in 2020 BTS WINTER PACKAGE.

- Defective item: MINI PHOTOBOOK ('Jimin' and 'V' version)

- Defect: The cover of MINI PHOTOBOOK and a page inside do not match (Cover is for 'Jimin' version, while a page inside is for 'V' version; vice versa)

- Customers who received the defective item can request a replacement by completing the steps below.

- How to request and receive a replacement:

1. Tap the link https://forms.gle/Hz2HMNY78KGNhPVx8.

2. Complete the form to request a replacement.

3. A replacement (Random; 'Jimin' or 'V' version) will be delivered to the address, to which the original order was sent.

4. The shipping schedule will be announced at a later date. (This announcement will be edited with the shipping date)

- Printing issue: Incorrect Japanese translation for 'Suomenlinna' on page 175 of PHOTOBOOK

エスプラネード公園 → スオメンリナ島

- Neither a replacement nor a refund will be available for this printing issue.

We apologize for any inconvenience, and we will do our very best to assist you with the replacement request as fast as possible.

All Things for Fans, Weply.