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TIRTIR ‘BTS THE CITY NEW YORK PERFECT SETTING DUO’ will be available for purchase and pickup at BTS THE CITY ARIRANG - NEW YORK held at Korean Cultural Center New York from Sat, August 1, 2026 to Mon, August 3, 2026 (ET). You can pre-purchase the product on Weverse Shop and pick it up at the pickup locations prepared separately inside and outside of NEW YORK ARMY 'MADANG'. Please check below for details.

[Purchase & Pickup Guide on Weverse]

Weverse members can purchase TIRTIR ‘BTS THE CITY NEW YORK PERFECT SETTING DUO’ on BTS Weverse Shop and pick it up at the pickup locations prepared separately inside and outside of NEW YORK ARMY 'MADANG'.

TIRTIR ‘BTS THE CITY NEW YORK PERFECT SETTING DUO’ Pickup

* Purchase (ET)

- Mon, July 27, 2026, 12:00 AM - Mon, August 3, 2026, 7:00 PM

* Pickup (ET)

- Sat, August 1, 2026, 11:00 AM - 7:00 PM

- Sun, August 2, 2026, 11:00 AM - 7:00 PM

- Mon, August 3, 2026, 11:00 AM - 7:00 PM

* Pickup Zone

Korean Cultural Center New York / 122 E 32nd St, New York, NY 10016, United States

① TIRTIR Booth inside ARMY 'MADANG'

: Admission and pickup will be available only for customers with an advance reservation

② TIRTIR pickup zone at the ARMY 'MADANG' entrance (August 1) and B1 (August 2 - August 3)

: Pickup will be available for all customers who completed a purchase on Weverse (ARMY 'MADANG' reservation not required)

* How to Purchase on Weverse and Pick Up On-site

① Weverse → Shop on the bottom left → BTS (Global) → Pickup → ARMY MADANG category → Purchase the product with the PICKUP tag.

※ Please schedule your pickup time in advance when placing your order. (Required)

② Weverse → More → Order History → Check your QR code

③ Arrive at the pickup location during your reserved time slot and present your QR code to the staff to receive your purchases.

※ Support for installing and updating the Weverse app on Android versions below 10 or iOS versions below 17.0 will be discontinued. If you are using an Android version lower than 10 or an iOS version lower than 17.0, please update to the latest OS version to ensure a stable service experience.

※ Do not share your QR code. Since there is no additional identity verification at the pickup location, anyone with access to your QR code will be able to collect your purchases.

* Notes on pickup reservations

- Please note that network connectivity issues may occur due to the large number of people gathered at the pickup locations.

- Please save your QR code by tapping on the [Save QR for Offline Use] button in the order details page for offline use after completing your purchase.

- Once saved, your QR code can be accessed instantly by going to the Weverse app → More → Saved QR Codes, even in areas with unstable or no network connection.

※ Please note that if you change your reservation time after placing an order, you must tap the [Save QR for Offline Use] button again while connected to the internet to ensure that the updated time is correctly reflected in the “Saved QR Codes” page.

* Notes on on-site pickup

※ Please adhere to your reserved pickup time. Visitors will be prioritized according to their scheduled slots.

※ e.g., If your reserved time slot is 11:00 AM - 12:00 PM, you must arrive at the booth between 11:00 AM and 12:00 PM to pick up your product.

※ Early entry before your reserved pickup time is not permitted. Late arrivals may face delays or restricted entry, depending on on-site conditions.

※ If you have multiple orders on the same day, you can combine them into one pickup window to pick up your order together. Please have the QR code ready for all of your orders at the pickup counter as the QR code will be issued for each order.

※ The QR code provided on Weverse Shop is for your personal use only. Presenting a printed copy or a captured image of the QR code will not be accepted.

※ Network connection at the venue may be unstable. Please follow the instructions in the notice to download your QR code for offline use in advance.

※ Orders not picked up during the reserved time slot of the selected date will be automatically cancelled once the reservation window closes.

※ Please refer to the notice that will be announced separately for more details on making a pickup reservation.

* Purchase Limit

- For BTS THE CITY NEW YORK PERFECT SETTING DUO, you can purchase up to 10 per person.

- Purchase limits may change based on the on-site stock availability.

[Please Note]

- Weverse members can purchase TIRTIR ‘BTS THE CITY NEW YORK PERFECT SETTING DUO’ on BTS Weverse Shop and pick it up at the pickup locations prepared separately inside and outside of NEW YORK ARMY 'MADANG'.

- The QR code provided on Weverse Shop is for your personal use only. Presenting a printed copy or a captured image of the QR code will not be accepted.

- No additional identity verification will be conducted at the pickup location. To prevent unauthorized pickup, please do not share your QR code or expose it to others.

- The products may go out of stock early due to limited quantity.

- Orders not picked up during the reserved time slot of the selected date will be automatically cancelled once the reservation window closes.

- Automatically canceled orders will be refunded within three business days.

- Do not purchase illegal products. ‘BTS THE CITY NEW YORK PERFECT SETTING DUO’ for pickup at New York ARMY 'MADANG' is available for purchase only on Weverse Shop. Please be aware that purchasing unauthorized products may result in damage or other issues.

- Defective items can be exchanged after confirming your order details. (If the item is out of stock, a refund will be issued instead.)

[Returns & Exchanges]

- For exchanges/returns during the purchase period, please contact Weverse Help. (Please visit the pickup location for exchanges/returns during the booth operation period.)

[Return & Exchange Period]

- Exchanges/returns can only be made at the pickup location during the pickup location operation period. Please bring the product, special gift (provided on a first-come, first-served basis), and order details with you. (In the case of a simple change of mind, only returns are possible and exchanges will not be allowed.)

- Please contact Weverse Help within 30 days of receiving the product after the pickup location operating period ends.

[Return & Exchange Notes]

- Exchange/return may not be available in the following cases.

- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);

- Where the product's value has substantially decreased due to the customer's total or partial use or consumption;

- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;

- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;

- Where the product is returned with some components missing;

- Where the product's value has substantially decreased due to stains on the product, signs of use, etc.

- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.

- If the seller does not have stock of the product requested for an exchange, the exchange cannot be processed even if an exchange request is submitted; in such cases, the order will be canceled and a refund will be issued with the used payment method.

[Others]

Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or use Weverse Help → [Contact us].

[Please Note]

This product is available for purchase by customers in the seller's country/region. The policies regarding contract withdrawal, refunds, and payments from the seller's country/region will apply.

Payment Information

- You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, Apple Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD, JPY, CNY or MXN, you can pay with available payment methods for each currency.

USD - PayPal, Eximbay, Alipay+, WeChat pay, Grab pay, and Apple Pay

JPY - PayPal, Eximbay, Alipay+, WeChat Pay, and Apple Pay

CNY - Eximbay, Alipay+, WeChat Pay, and Apple Pay

MXN - PayPal and Apple Pay

Thank you.