BTS

[Weverse Global] BTS THE COMEBACK LIVE | ARIRANG Official Merch Pickup Guide

Hello from Weverse Global,

the official merch store.


Official merch will be available for purchase and pickup at the venue of BTS THE COMEBACK LIVE | ARIRANG, held in the Gwanghwamun Square area (175 Sejong-daero, Jongno-gu, Seoul, Republic of Korea) on Sat, March 21, 2026 (KST). You can pre-purchase the official merch on Weverse Shop and pick them up on-site. Please check below for details.

To manage venue crowding, official merch will be exclusively available through Weverse Shop for on-site pickup. Please note that official merch will not be available for on-site purchases at the venue.


Weverse Shop members can purchase official merch on BTS Weverse Shop and pick it up at the BTS THE COMEBACK LIVE | ARIRANG venue.


Weverse Official Merch Pickup Booth


* Purchase

- Sat, March 21, 2026, 8:30 AM - 6:30 PM (KST)


* Pickup

- Sat, March 21, 2026, 9:00 AM - 7:00 PM (KST)


* Pickup Zone

- Seoul Madang (124 Sejong-daero, Jung-gu, Seoul (in front of the Korea Press Center))


* How to Buy Official Merch on Weverse and Pick Up On-site

① Weverse → Shop on the bottom left → BTS (Global) → Pickup category → Purchase official merch with the PICK-UP tag.

※ Click the Reserve PICK-UP button to schedule your pickup time before completing your payment. (Required)

② Weverse → More → Order History → Check your QR code

③ Arrive at the official merch booth during your reserved time slot and present your QR code to the staff to receive your purchases.

※ Do not share your QR code. Since there is no additional identity verification at the pickup booth, anyone with access to your QR code will be able to collect your purchases.

※ e.g., If your reserved time slot is 09:00 AM – 10:00 AM, you must arrive at the booth during that time to pick up your product.

※ Please adhere to your reserved pickup time. Visitors will be prioritized according to their scheduled slots.

※ Early entry before your reserved pickup time is not permitted. Late arrivals may face delays or restricted entry, depending on on-site conditions.

* Please refer to the notice that will be announced separately for more details on making a pickup reservation.


* Official Merch Purchase Limit

- For OFFICIAL LIGHTSTICK, you can purchase up to 1.

- For S/S T-Shirt (BTS), you can purchase up to 2 per option.

- For S/S T-Shirt (RM), you can purchase up to 2 per option.

- For S/S T-Shirt (Jin), you can purchase up to 2 per option.

- For S/S T-Shirt (SUGA), you can purchase up to 2 per option.

- For S/S T-Shirt (j-hope), you can purchase up to 2 per option.

- For S/S T-Shirt (Jimin), you can purchase up to 2 per option.

- For S/S T-Shirt (V), you can purchase up to 2 per option.

- For S/S T-Shirt (Jung Kook), you can purchase up to 2 per option.

- For Hoodie (Red), you can purchase up to 2.

- For Hoodie (Black), you can purchase up to 2.

- For Ball Cap (Red), you can purchase up to 2.

- For Ball Cap (Black), you can purchase up to 2.

※ Purchase limits per product may change based on the on-site stock availability. Please check the product announcement banners at the venue on the day of the event.


[Please Note]

Weverse members can purchase the official merch on BTS Weverse Shop upon arrival within a 10-km radius of the BTS THE COMEBACK LIVE | ARIRANG venue and pick it up on-site.

The QR code provided on Weverse Shop is for your personal use only. Presenting a printed copy or a captured image of the QR code will not be accepted.

No additional identity verification will be conducted at the booth. To prevent unauthorized pickup, please do not share your QR code or expose it to others.

The products may go out of stock early due to limited quantity.

Please note that booth open hours may change depending on the circumstances on-site.

Purchases that are not picked up during the on-site pickup hours on the day of the purchase will be automatically canceled and refunded within three business days.

To ensure the best customer experience, there will be a purchase limit for each product per person. Failure to cooperate with purchase limits may result in staff intervention.

Do not purchase illegal products. BTS THE COMEBACK LIVE | ARIRANG official merch is available for purchase only at the official booth at the venue and Weverse Shop. Please be aware that purchasing unauthorized products may result in damage or other issues.

Please note that shopping bags will not be provided at the booth.

Defective items can be exchanged after confirming your order details. (If the item is out of stock, a refund will be issued instead.)

For any other questions regarding on-site pickup, please find a staff member at the venue.


[On-site Pickup Exchange and Refund Guide]


1) Exchanges

* Exchanges are available only within 14 days of purchase.

* During the booth operation period, exchanges can only be made at the booth. Please bring the product and order details with you.

* For exchanges after the booth operation period, please contact Weverse Help.

* For random products, exchanges are available only for defective items.


2) Refunds

* Refunds are available only at the on-site booth during the operation period.

* Please bring the purchased product and the order details for a refund.


3) Please Note

* Exchange and refund are not available in the following cases.

- If the product is lost, damaged, or destroyed due to customer negligence, including damaging or losing the product label (cutting or damaging tags, packaging, etc.)

- If there are signs of contamination, odor, wear, perfume, washing, or use of the product

- If the value of the product has decreased to the point where it cannot be resold

* If the product you wish to exchange is out of stock, an exchange will be unavailable and refunded instead.


Payment Information

- You can pay by debit and credit cards issued in South Korea, or with PayPal, Eximbay, Alipay+, WeChat Pay, PAYCO, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD, JPY, CNY or MXN, you can pay with available payment methods for each currency.


USD - PayPal, Eximbay, Alipay+, WeChat pay, and Grab pay

JPY - PayPal, Eximbay, Alipay+, and WeChat Pay

CNY - Eximbay, Alipay+, and WeChat Pay

MXN - PayPal

Información de Negocios de Weverse Company
NOMBRE DE LA EMPRESA
Weverse Company Inc.
PRESIDENTE
JOON WON CHOI
DIRECCIÓN
C, 6F, PangyoTech-one Tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, República de Corea
NÚMERO DE REGISTRO COMERCIAL
716-87-01158 INFO DEL NEGOCIO
NÚMERO DE REGISTRO COMERCIAL DE PEDIDOS POR CORREO
2022-SeongnamBundangA-0557
ORGANIZADO POR
Amazon Web Services, Inc. y NAVER Cloud
CORREO ELECTRÓNICO
support@weverse.io
Algunos de los productos vendidos en Weverse Shop son ofrecidos por vendedores particulares que utilizan Weverse Shop como plataforma de venta. En cuanto a los productos vendidos por vendedores particulares, Weverse Company Inc. no es partícipe de las transacciones de comercio electrónico, sino un intermediario de comercio electrónico, que no se responsabiliza por la información o transacciones relativas a los productos mencionados.

© 2025 Weverse Company Inc. or its affiliates (Weverse Japan Inc. & Weverse America Inc.) all rights reserved.