- Aviso de ventas
- CLUB K.I.T. MEMBERSHIP (or "membership") can be purchased year-round. (Membership validity: 365 days after the date of purchase)
- You can purchase only one membership (GLOBAL) using a single account.
- You can cancel your membership purchase within 7 days of payment via More (☰) → Order History → Order Details. However, you cannot get a refund if you have already used the membership-only benefits.
- If you cancel your purchase or get a refund for your membership after renewal, the remaining membership period that was valid before the renewal will be recovered.
- The mobile membership card image is renewed for new membership holders and renewed membership holders. If your current membership is still valid, the mobile membership card image will remain unchanged.
- The Fanclub Emblem Badge will be provided after the customer's (extension member) membership purchase has been confirmed and completed. You can check the Fanclub Emblem Badge you received on the Weverse app → “More” menu → My Collection → respective community.
Información
- Product Name
- CLUB K.I.T. MEMBERSHIP
- Producer or supplier
- SM ENTERTAINMENT CO., Ltd.
- Product delivery method
- MEMBERSHIP
- Minimum system requirements or required software
- Not Applicable
- Effects of subscription withdrawal, or contract cancellation or termination
- You can cancel your membership purchase within 7 days of payment via More (☰) → Order History → Order Details. However, you cannot get a refund if you have already used the membership-only benefits. If you cancel(refund) the payment for your Membership, you will no longer be able to take advantage of Membership benefits.
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
- Nombre
- CLUB K.I.T. MEMBERSHIP
- Nombre Comercial/Director General
- Weverse Company Inc. / YANG ZOOIL
- Registro Del Negocio Del Pedido Por Correo Electrónico
- 2022-Seongnam Bundang A-0557
- Número de Teléfono
- +82 1544-0790
- support@weverse.io
- Dirección
- C, 6F, PangyoTech-onetower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Atención
- Even when you purchase the official membership, shipping the membership kit may not be available in some countries/regions.
- [Notice on Auto-Payment Service]
- [What is Auto-Payment Service?]
- Membership auto-payment is a service that automatically processes payments on your Membership expiration date using your registered payment method.
- You can check, cancel, or maintain your auto-payment settings under Weverse Shop > MY > Manage Auto Payment > Manage auto payment details.
- [Auto-Payment for Renewal]
- Auto-payment is processed on the final day of your Membership validity period, and the renewed Membership’s validity period is calculated based on the previous expiration date.
- If you would like to renew prior to expiration, you can manually renew on the product details page or the Manage auto payment details page.
- For auto-payment, your default billing address will be applied. If a default billing address is unavailable, the billing address from your previous order will be used, and other order details will also be automatically filled in based on your previous order.
- Your latest membership information at the time of auto-payment will be reflected in the renewed Membership.
- If product information for renewal is unavailable at the time of auto-payment, the status will change to pending payment. Once the product is registered, auto-payment will proceed again.
- The payment amount is determined based on the product price at the time of auto-payment and taxes applicable to the billing address. The currency of the primary payment method will apply to the product price.
- [Auto-Payment Cancellation]
- For Membership products paid via auto-payment, you can request a cancellation under Order History.
- [Notes on Auto-Payment Service]
- If Membership benefits change, you will be notified in advance and can cancel auto-payment manually.
- If the product price increases, your consent will be requested in advance. Auto-payment will proceed only if you agree to the price increase.
Cambios y devoluciones
- Nota
- Este producto se vende a residentes del país/región del vendedor. A este producto se aplicarán las políticas de cancelación, reembolso y pago del país/región del vendedor.