- Purchase Notice
- You can buy up to 3.
Descripción
País/región de envío
Puedes ver la lista de países/regiones que tienen envío disponible cuando inicias sesión.
Información
- Product Name
- Incense Holder
- Product material
- porcelain 100%
- Size (cm)
- 9.5 x 9.5 x 1.8
- Contents
- 1EA
- Manufacturer
- HYBE
- Country of manufacture
- KOREA
- Instructions for care and handling
- Please be careful as sharp edges may cut your hand. Keep away from hot, humid places and direct sunlight. Do not use it for purposes other than originally intended. Keep away from fire. Do not put in your mouth or suck on it * It may not be compatible with all incense sticks, based on the sticks' length, thickness, weight, etc. * The mount in the incense holder is about 3 mm in diameter. Some incense sticks may not be compatible with this holder and may be slanted when placed in the holder, depending on their thicknesses. * Use it on a flat and stable surface. * Brush off any ash and wipe with a soft cloth, or wash with water. * When using incense sticks, remove any flammables nearby and make sure the area is well ventilated. * The holder may be hot right after using it. * The plate and mini holder are separated. Please be cautious since it may be dangerous if you move the products while using an incense stick. * Keep away from toddlers, children, and pets. * Please take caution since it may break upon strong impact. * Using a rough or metallic scrubber for cleaning may leave scratches on the surface or cause the print to peel off.. Please make sure to wash it with a soft cloth or sponge using neutral detergent. * Please take caution when handling the product if it has been damaged or broken since it may cause injury to your hands, feet, etc. * Please note that soaking the product for a prolonged period in detergent or bleach may cause discoloration. * Stop using this product if it shows signs of damage (cracking, scratching, or chipping). * Since the design is applied by hand, the print's location and balance may not be uniform for all products. * Minute dots on the product are naturally created in the manufacturing process. * Sufficiently ventilate the area if using in a closed space. * Depending on which incense stick you use, its ash may fall outside the holder. Make sure you clear the nearby area so that ash doesn't get on your belonging. * Please be cautious since the printing may peel off when scratched with a sharp or pointy object. * This product does not include incense sticks.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company: WEVERSE COMPANY Inc. 2. Representative: JOON WON CHOI 3. Contact (customer service): 1544-0790 4. Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea 5. Business registration number: 716-87-01158 6. Mail order business registration number: 2022-SeongnamBundangA-0557
Información sobre intercambios y devoluciones
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- Customers can request a return/exchange through the My Orders page or Help → contact us within seven days of receiving the product. (However, in the case of a simple change of mind, only returns are possible. Exchanges will not be allowed.)
- In case the product is different from its advertisement or the stipulations outlined in its contract, including defects, the customer may contact us through Help to withdraw the purchase order within 3 months of receiving the product or within 30 days from the date the customer discovers or could have discovered such fact.
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.