- Please Note
- Merch Box #16 is available for purchase exclusively by "ARMY Membership: Merch Pack" holders.
- The Merch Box can only be purchased through the Weverse Shop (GLOBAL, USA, or JAPAN) you have purchased your membership from.
- Orders placed after January 1, 2024 (KST) will be shipped within four to five months from the payment month. However, please note that the shipping schedule may be subject to adjustments due to unexpectedly high demand, manufacturing delays, shipping delays, or natural disasters. In the event of any changes to the shipping schedule, we will provide advance notice through a separate announcement before the adjustment takes place.
- The Merch Boxes scheduled to be released will be introduced in the “MEMBERSHIP” menu on Weverse Shop.
Descripción
País/región de envío
Puedes ver la lista de países/regiones que tienen envío disponible cuando inicias sesión.
Información
- Product and model name
- Merch Box #16
- Size (mm)
- See product details
- Material
- CERAMIC MOODLIGHT (1EA) : CERAMIC, ABS, PVC, STEAL WOOD TRAY (1EA) : WOOD (Jequirity: Abrus precatorius L.) PHOTO FRAME (1EA) : ABS PHOTO CARD (1EA) : PAPER OUT BOX : PAPER, EPS
- Product Component
- See product details
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Country of manufacture
- Korea / China
- Manufacturer
- BIGHIT MUSIC CO.,LTD
- Precautions for handling
- Please be careful as sharp edges may cut your hand. Keep away from hot, humid places and direct sunlight. Do not use it for purposes other than originally intended. Keep away from fire. Do not put in your mouth or suck on it.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Sales policies for consumer protection
- Sales policies for consumer protection 1. The product is for use by people aged 14 and older. 2. We do not run advertising campaigns that can be mistaken to be for children's products. 3. We sell only at designated, exclusive distributors. 4. Our products are designed and developed for people aged 14 and older. 5. Any changes to labels attached to our products are prohibited.
Atención
- Products requiring shipping may not be available for purchase in some countries.
- The outer box size and content are subject to change based on the circumstances of the manufacturer. We ask for your understanding. The outer box is a shockproof box that serves to protect the merch items inside. It may become discolored or scratched during shipping.
- Product designs are subject to change. Product sizes may slightly vary based on the measuring method.
- The actual product may slightly vary in appearance or color due to your monitor resolution or color settings.
- Miniscule scratches that occur during the finishing procedure of production are not defects.
- The ceramic body of the mood lamp is dyed by hand, so there may be slight variations between products.
- The minor scratches and paint/glaze clumping are natural outcomes of the finishing stage of production and are not considered defects.
- The wood tray is made of natural wood, which may have a rough texture. Handle with care.
- This product requires assembly. Please exercise caution to avoid injury during assembly.
Información sobre intercambios y devoluciones
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- The customer must request a return/exchange within seven days from the date of receiving the product.
- In cases where the product does not match the indicated/advertised content or is not performed according to the contract, withdrawal of the offer is possible within three months after receiving the product.
- (However, in the case of a change of mind, only returns are possible. Exchanges will not be allowed.)
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- -
- Refunds & exchanges in each product category may be restricted for the following cases:
- -
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- -
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- -
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.