XIA 2024 ENCORE CONCERT Chapter 1 : Recreation Official Merch Pick Up Guide (240428 Updated)

Official Merch will be available for purchase and pickup at the venue of XIA 2024 ENCORE CONCERT Chapter 1 : Recreation, at Jamsil Indoor Stadium, Seoul, South Korea, on Sat. April 27, 2024, and Sun. April 28, 2024. You can pre-purchase the products on Weverse Shop to pick them up at the site. Please check below for details.

Weverse Shop Purchase for Pick Up On-site

Weverse Shop members will be able to purchase the official merch on KIMJUNSU Weverse Shop GLOBAL when they are within a 2.5-km radius of the XIA 2024 ENCORE CONCERT Chapter 1 : Recreation venue and pick them up at the venue.

Weverse Shop PICK UP BOOTH

- Purchase Period (KST):

Sat. April 27, 2024, 2:00 PM - until sold out

Sun. April 28, 2024, 2:00 PM - until sold out

- Pick Up Time (KST):

Sat. April 27, 2024, 2:00 PM - 5:00 PM

Sun. April 28, 2024, 2:00 PM - 5:30 PM

Pick Up Zone: Jamsil Indoor Stadium (across from the Inner Gate 3)

How to Buy on Weverse Shop and Pick Up On-site

① Weverse Shop - KIMJUNSU (GLOBAL) - Purchase products from [On-Site Pick-up Only] under the PICK-UP category

② Review the order details and check your QR code on [My - My Orders].

③ Present your QR code to the staff at the on-site pick up zone and receive your purchases.

Purchase Limit:

- You can purchase up to 3 per person.

- The purchase limit of the products may change depending on the circumstances at the site.

Please Note

Weverse Shop members will be able to purchase the official merch and album on Weverse Shop GLOBAL when they are within a 2.5-km radius of the XIA 2024 ENCORE CONCERT Chapter 1 : Recreation venue and pick them up at the venue.

The products may sell out early.

Do not share the QR code for your purchases. There will be no identity verification process at the pickup zone and anyone can pick up your purchased products if they have access to your QR code.

Purchases that are not picked up during on-site pickup hours will be canceled and refunded within three business days.

An exchange/refund due to your change of mind will not be available. If a product is defective, you will be able to exchange it for a new product should there be available stock at the site on that day. Please check the product immediately when you pick up your purchases.

When you request an exchange for a defective product, your purchase history on Weverse Shop will be checked. You will receive a full refund if the defective product is sold out.

The opening hours may change depending on the situation at the venue.

Please note that shopping bags will not be provided at the booth.

There is a purchase limit per person for each product to ensure the best customer experience. If you do not honor the purchase limit, the staff may intervene and ask for your cooperation.

Contact on-site customer support for questions about on-site pickup services that are not related to the on-site pickup process.

* Payment Information

- You can pay by debit and credit cards, or with PayPal, Eximbay, Payco, Toss, NAVER Pay, Kakao Pay, or Weverse Card.

- If you add Toss, NAVER Pay, or Kakao Pay to payment methods, you can use the balance on your preferred payment option to pay, without having to use a credit card.

- If your default currency is set to USD or JPY, you can pay via PayPal or Eximbay using international credit cards or Alipay.

All Things for Fans, Weverse Shop